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Original Post
I have been to this store 3x in the past 2 wks. Customer service is not good at all! Went in told lady i needed to exchange a pair of shoes, she refunded them, when i stated i didn't want refunded she very ugly stated she heard refund not exchange and made no attempt to apologize. Turned out didn't have the right size i needed anyway. 5 days later i return thinking surely the right size will be there now. When i ask a lady in the shoe dept for the size, b4 i can i ask rudely says no they don't have it. What is out is all they have. I ask when they will have it in she says, we have it but its not out of the crate but we do keep it in stock. It has NOT been on the shelves for 2 wks that i kno of....very rude customer service and no apologies attempted when talking with customers