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This office was extremely rude. Before I could even get through the booth, I was required to tell them why I was there. When I began to outline my question, before I had even sat down, I was told that they couldn't help me at this office. I was given a bookmark with the I.R.S. 1-800 number to go home and call. I can't believe the "service" rep. couldn't call someone on my behalf. And, to add insult to injury, when I got home and called the 800 number, no one there seemed to have an answer to my question! I was on hold for more than an hour and transferred four times with no help at all. I would NOT recommend this office to anyone. The nicest person in the office was the Security Guard.