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Original Post
I was on the phone for over an hour and asked to speak with a supervisor. After hearing music for 10 minutes, the phone actually rang and rang and rang - after 15 minutes I hang up. This all because Comcast screwed up a billing address. I called two nights earlier had good service, the guy tonight could not find my account that the guy two nights ago found immediately.
I have had Comcast for over twenty years, after this experience I am seriously thinking about pulling the plug out of principle.