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Original Post
I just spent 1/2 hour with customer service, finally hanging up. I could not understand what the rep was saying. He didn't speak in complete sentences, he didn't pronounce his words completely, as in not completing a word with consonants, His accent was so strong it was a struggle to understand anyway. He kept giving me different prices, I couldn't understand what prices he was giving me or for what. So, I called another customer service number. Even though I called 'during the hours of operation', I got a computer message telling me that I hadn't.