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Original Post
I am the POA for my mother in an assisted living facility. The home moved to dish service, and so it took me weeks of frustrating phone calls to cancel her Comcast service - sending my POA papers to various locations, even Mexico, rude people talking over me - acting like I was tying to steal service from my mother - just terrible. when I thought I had everything straightened out - we get another bill with new monthly charges! Again I call and call. No local help - just other states. No one office communicates with another, and there is no way to get the same service person twice. Then Comcast started calling my mother at the home, trying to get her to sign back up for service. I had to threaten them with a lawsuit for harassment. Buyer Beware!!!