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Original Post
Had an apt today because I have no phone service, only voice messages are getting through to my computer. I explained that I would NOT be able to answer the phone when they called to 'confirm' the apt because I HAVE NO PHONE SERVICE and no cell phone so the scheduler placed a note to dispatch that I cannot confirm the apt. so JUST GO. I also explained that I have a disabled person in my home and it is important they show up. Got up this morning (supposed to have them here between 8-10) and there were 3 messages in my voice mail box on the computer saying "we have attempted to call you 3 times with no answer therefore your appointment has been cancelled" DUH, what kind of service does this.......have called the corporate offices and we will see if they have any better luck with dispatch since I can't get beyond phone answers of whom 3 hung up on me because they could not answer my question. I am definitely going to look for other service....this is just unacceptable!!!!!