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Comcast has the absolute worst customer service I have ever experienced. We signed up for triple play - tv, Internet and voice three weeks ago. They installed the tv and Internet within 3 days. However, we were lied to by 3 different customer service reps that the premier pkg. included World Fishing Network in our area. We cancelled the tv but the can't seem to show this in their records. Voice is still not set up as promised. Bad bad bad service. FCC should fine this company.