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Original Post
P.S. forgot to mention tryin to talk to someone is virtually impossible. You go through all these number mazes and more mazes and more mazes. There's no mention to hit a certain number if needing to talk with A PERSON FROM CUSTOMER SERVICE. You just keep hitting buttons. I finally started hitting buttons that dealt with technical support just to get a live person to talk with. They hooked me up with a live customer service person. FINALLY! I won't even get started on international employees. Because, just for example: one can hardly understand them, and just tonight, I only wanted a simple copy re: the channel line-up. I was on hold 25 min out of 30. Didn't understand her, and the end results: they weren't set up to mail any thing thing to the U.S.A.