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Original Post
Have NEVER dealt with a more deceptive, inept, customer DISservice company. They should pay people who sign up for their 'service' for all the time wasted on their 'customer service' phone line, or their friendly 'online chat'. I bet I have spend a full work week (40 hours) on hold, disconnected (DUH, I'm calling because my service isn't working...telling me to go to www when my internet is spotty or not working isn't a good option), or passed around to dummies. Even emailed and sent a letter to corporate office detailing my problems, with the 2 1/2 transcript of my online chat attached (not the only online chat session BTW). I WAS contacted via email by someone in Salt Lake (the local corporate office), who I responded back to. Wow, still nothing. BUYER BEWARE. These guys just don't care about the customer, only their profits.