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Original Post
the h&m at westfarms mall has horrible service. the staff is difficult to find and when you do find them they give you no eye contact, greeting or any sign of interest. they merely slowly ring your items shove them in a bag and don't even say goodbye; they just wait for the next person in line to notice that the cashier is free. i also work in retail but it appears the standards are set very low at this location. i'd rather purchase my items online.