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I was sold a defective refrigerator then told to go through the manufacturer. I did this reluctantly and had to defrost my "New Unit" This did not work so I tried to get help at store level. They just push you off to an out side customer service. I am in retail and would be out of a job if I treated customers as they have treated me. When you spend $1000 on a fridge you don't expect to have to defrost it 2-3 in the first month you own it. I will and suggest no one buys anything from this horrible place.