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Original Post
I went to H.H. Gregg to purchase a Over The Range Microwave to match my new glass top stove, I found a floor model @ a good price, but when I got home the screws and owners manuel was missing, So, I called the store to ask for the screws and the manual and they just told Me to bring the floor model back and they replaced it with a new one in the box. I was very pleased with their customer service.