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I purchased the LG refrigerator I had shopped for weeks for in the scratch and dent area of HH Gregg in Bradenton. Thee was one small ding in the front door which could be easily covered. The price that was negotiated was almost $1000 off. Great buy, very excited. When the incompetent delivery person brought it on to my newly purchased home he dragged in across the entry door and put a 6 inch dent across the lower front door. I called the store and the asst managers response was "ok" when I told him what happen. When he said nothing else I asked what he was going to do. He said he'd get me a new frig at full price. Not acceptable. Them he said he would split the difference with me. I returned the frig and bought a different one that I am not happy with and really want to return it and buy from home depot.