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I have been a customer of Ingles, East A J Hwy in Morristown for over twelve years. This past Christmas season I was purchasing a country ham and asked a stocker if there was someone in the store that could cut the shank bone off the ham. (The meat department was closed). He said he would ask the manager, Joey Wells, if he could/would do it. Upon returning he said that Mr. Wells said he did not know how to use the saw and I would have to come back tomorrow. I have had managers do this before and think that Mr. Wells probably could have done it just didn't want to. When I add this to the many other negative things that is happening in this store, I will be taking my business elsewhere. On a recent visit to Ingles I had to look through 4 cartons of eggs to get a carton with no broken eggs. A brand of spring water that I like has bottles that are so beat up it is hard to find suitable to take home. Apple are mislabeled and are poor quality. This is just a few of the reasons I am leaving Ingles. I will be back when they get a manager who cares about the store and what the customers need/want.