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Original Post
I called "customer service" to get an answer to a question about the fasting time for a particular test. The "run-around" I had to go through just to get in the waiting line to talk to someone was pathetic. The first question was what is my eight digit billing number. Obviously the only reason "THEY" think anyone calls is about a billing problem! Get a grip. There's more to life than billing problems. How about helping us stay alive!
By the way, our local Frederick, Maryland Labcorp people are AWESOME at taking blood (almost) without you knowing it!
If only customer service was that good...