Awful customer service. If you are looking for inexpensive furniture, you would be better off buying a bean bag from walmart because at least with that you could return it. This place is unbelievable. Once you give your money to them, get ready to feel used and abused because they absolutely will not help with any issues at all. The stuff WILL tear up at an unusually fast rate (no I am NOT tough on my things) there stuff is just incredibly cheap quality. Not even the so called GM will help, customer service line or corporate office will help.