124 Reviews For Starbucks

Average Customer Rating

Score3.2

Review for: Starbucks in Cottonwood, AZ

They know

IT didnt take much for the crew at this Starbucks to know what I like. And the lines they have had go o fast. The crew works rather well together and should be proud cause I have seen bad crews!

-by (17, November, 2015)
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Review for: Starbucks in Ajax, ON

do not recommend this location

Awful service from most but not all employees

-by (07, September, 2015)
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Review for: Starbucks in Orem, UT

Not bad at all

When I stay in budget motels I do NOT expect this. I found a clean room, working air conditioning, excellent location, quiet, pleasant service, and free wifi. I will stay here again for sure and will recommend it to friends and family.

-by (08, June, 2015)
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Review for: Starbucks in Squamish, BC

Well staffed

The girls here know what they are doing so when it gets busy they are able to process orders quickly

-by (18, May, 2015)
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Review for: Starbucks in Thornton, CO

This isn't Starbucks.

This is now a supertarget, not a starbucks.

-by (22, February, 2015)
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Review for: Starbucks in Powell, TN

My favorite

The staff are so friendly and good at what they do. This is my favorite Starbucks--a great place to relax with a cup of coffee.

-by (01, January, 2015)
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Review for: Starbucks in Yorktown, VA

Amazing people!

Every time I come here, the people are friendly the drinks are always made correctly, the customer service is excellent and of course I will continuely keep going back!

-by (30, November, 2014)
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Review for: Starbucks in Blaine, MN

First Time

This was my first time at Starbucks and I didn't know what to get, I was told about Clover Coffee and I have to say I love it. Great taste, thank you for a great start to my day.

-by (09, October, 2014)
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Review for: Starbucks in Edmonton, AB

Amazing

Best starbucks in town by far. Gorgeous store and their Store Manager is by far the most involved out of any store. I go out of my daily commute just to get my coffee here.

-by (25, September, 2014)
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Review for: Starbucks in Edmonton, AB

Hours of operation

Sure would be nice if a person could the time you open

-by (16, September, 2014)
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Review for: Starbucks in South Euclid, OH

Great service.great employees!

I love this Starbucks and visit it on a daily basis. The staff is outstanding. Professional and friendly. They make my day with their warm smiles and kind words. I feel very fortunate to be able to start my day this way! Keep up the good work.

-by (31, August, 2014)
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Review for: Starbucks in Manchester,

miss

best starbucks ive been to ever. consistently good coffee and do friendly and polite.

-by (17, August, 2014)
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Review for: Starbucks in Orange, CA

Poor service

Very poor service, they should tell Ben to listen to customers and treat adults like adults.

-by (13, August, 2014)
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Review for: Starbucks in Toronto, ON

Decaf is always an option

I'm sorry you experienced this. We always have decaf available to make a personal fresh cup and gladly will. Unfortunately it isn't popular enough to be pre brewed or we would.

-by (22, July, 2014)
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Review for: Starbucks in San Diego, CA

Food poisoing

I got food poisoning after eating a breakfast egg sausage sandwich. Horrible way to end a vacation.

-by (18, May, 2014)
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Review for: Starbucks in San Diego, CA

Food issues

Bought a sausage breakfast sandwich this morning and have been sick all day. Only drink the coffee.

-by (17, May, 2014)
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Review for: Starbucks in Oakley, CA

Wait times are terrible!

Drive thru is like a parking lot, takes 3-4 min a car.

-by (02, May, 2014)
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Review for: Starbucks in Dallas, TX

Rude baristas

Cashier is nice but the girl actually making the drinks is rude, don't expect a "You're Welcome" when you say thank you or for her to even look at you when handing over your drink.

-by (30, April, 2014)
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Review for: Starbucks in Calgary, AB

Poor Service

I often go to this location as it is close to where I work. Drinks are incorrectly made, staff is not well informed re contents of beverages. If I'm paying over $5 for a beverage I expect it to be made to standard. Staff is very unfriendly.

-by (29, April, 2014)
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Review for: Starbucks in Evergreen, CO

Terrible terrible terrible service

Awful wait time. I've never been to a Safeway Starbucks that wasn't terrible

-by (20, April, 2014)
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Review for: Starbucks in Brampton, ON

Friendly and professional

I've been frequenting this Starbucks for over ten years, and through all the staff changes on thing that's never changed is the friendly faces, the knowing of my beverage, and professionalism that I've become to see as the norm.

-by (18, February, 2014)
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Review for: Starbucks in Houston, TX

Service dog denied

http://www.khou.com/community/Disabled-veteran-confronted-by-Starbucks-employee-about-service-dog-244485321.html

-by (10, February, 2014)
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Review for: Starbucks in Houston, TX

Customer Service/Employee training

Refused entry to a white male veteran with a service dog. Poor customer service, poor education/knowledge on the part of the employee and store manager. Have the entire staff attend disabled persons sensitivity training. And Starbucks lost a paying customer.

-by (10, February, 2014)
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Review for: Starbucks in Midlothian, TX

Great

The employees are some of the friendliest baristas I met, especially the evening crew.

-by (07, February, 2014)
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Review for: Starbucks in Redding, CA

Disappointed

The Starbucks on Lake Blvd is the most convenient coffee shop for me because it is right up the road from my house. But I am so completely unsatisfied with the service 50% of the time. Some of the workers there really need to check themselves and how they treat customers. I might not be going back ever again.. We will see

-by (30, January, 2014)
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Review for: Starbucks in Myrtle Beach, SC

Location, location

I do not understand why the address from the internet for this Starbucks location simply does not say " inside the Target ". So simple and would have saved me 20 minutes!

-by (21, January, 2014)
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Review for: Starbucks in Cherry Hill, NJ

cheesecake

Me & my husband visited this location and ordered a slice of the red velvet cheesecake. It was cut smaller than normal & tasted frozen. When i asked the cashier about the taste, she explained that it is frozen & then thawed out to serve. Needless to say, we return it & vowed to never try it again.#comeupin2014

-by (18, January, 2014)
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Review for: Starbucks in Ponderay, ID

great

having Leigha as the morning customer service for the drive window I cant tell what it means to have an employee that is sooo nice it makes my day and thats why I come back and back again. Personality, bueatiful smile is the best and makes my day go by faster and happier

-by (05, January, 2014)
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Review for: Starbucks in London,

unprofessional staff

Dreadful experience staff simply not trained in any degree of customer service including the female manager . The shop also is badly slowly run like a snail .premises clean however

-by (23, December, 2013)
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Review for: Starbucks in Lakeport, CA

I'm sure my drink WOULD HAVE been great.

I stood in line for 10 minutes, went and grocery shopped. I came back to the booth thinking my drink would be ready. I watched THREE other people get their 4 drinks. I waited FIFTEEN minutes for my drink and I left, with NO drink. I tried to ask for it but someone would get in my way. I have never been so irritated. My cashier and the person who was making the drinks was Stephanie. I will not be spending another PENNY at that location. I wasted $5 on nothing. That location definitely lost a very loyal customer. Thank you Starbucks for the WONDERFUL experience. I'm sure the drink would have been great.

-by (05, December, 2013)
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Review for: Starbucks in Plymouth, MI

Starbucks

Great place to relax and enjoy the surrounding while enjoying a good cup of coffee.

-by (28, November, 2013)
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Review for: Starbucks in Edmonton, AB

Great Service - Quick Drive Through

This is my local Stabucks the employees are great. I almost always go through the drive through and have not ever had to wait long. My coffee is always exactly the way I order it.

-by (17, November, 2013)
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Review for: Starbucks in Edmonton, AB

Customer Service

This is the 3rd time I have been to this location and a server named Anjali was working. A few months ago, it was obvious that she was just learning. Customer service incredibly slow and not intuitive. It discouraged me from coming back. In a pinch I dropped in for a quick coffee at noon and she was working again. No improvement.

-by (29, October, 2013)
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Review for: Starbucks in Durham, NC

rude manger

I was there on 11/25/13 around 4pm the manager I think her name is Jessica was very rude to has HMM I wonder who made her a manager...... my friend and his daughter chatting whilst I was ordering she snapped and address them saying she can here only one person at a time ..... Hmmm

-by (27, October, 2013)
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Review for: Starbucks in Houston, TX

Great Customer Service

I came in and ordered a venti Raspberry Lemonade with 4 pumps of classic and it was the best beverage ever. It was made correctly and in a great timely manner. Thanks alot you guys im very happy. They also work so very hard with such brillant personalities. Thanks again SB

-by (03, October, 2013)
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Review for: Starbucks in Norfolk, NE

Service

Slow service and 6/6 vente white chocolate mocha where not good in last 2 visits

-by (28, September, 2013)
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Review for: Starbucks in Harrisburg, PA

great job!

Thank you to the barista working at 9:30 am on Friday 9/27. My tall nonfat pumpkin spice chai latte was PERFECT!

-by (27, September, 2013)
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Review for: Starbucks in Calgary, AB

Awful coffee

Awful coffee. Pike else where is so much better. But here is like hot water yakh.. I just go there because it's close to my house but I won't anymore I hv tried few times and it's always the same no idea if it's their coffee maker or someone just doesn't know how to make coffee. I will never go there again! I rather drive somewhere else to get coffee that's worth my money!

-by (22, September, 2013)
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Review for: Starbucks in Forestville, MD

Worst Starbucks Experience Ever

All African American, female staff. They were rude, they displayed no hospititality, no smiles, and they had this "do it yourself attitude". They're all apparently miserable at their workplace. They need to hire a whole new staff because these women are making Starbucks as a corporation, look bad.

-by (10, September, 2013)
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Review for: Starbucks in Mt Dora, FL

Hurrah!

Boy am I in trouble a STARBUCKS where I shop, get my hair done, buy fuel, bank and other things. LOVE IT. THANK YOU

-by (06, September, 2013)
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Review for: Starbucks in Greeley, CO

amazing customer service

I find the customer service Starbucks on Centerplace to be beyond amazing. Their barristas make the Starbucks experience to be fun, happy, and friendly. Every guest is treated in a courteous and respectful manner. Quite simply I believe that this store is the greatest place to hang out in Greeley. Every city deserves to have an awesome world class coffee shop like the Starbucks on Centerplace. By the way I almost forgot to mention that they make the very best coffee and various food products in town. The next time you visit Starbucks, I suggest that you thank the barrista for providing exceptional customer service.

-by (01, September, 2013)
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Review for: Starbucks in Hialeah, FL

Allergic

Great people great service. This time they gave me regular milk (crazy allergic) instead of soy as I requested and was written on cup. Now I am having a full allergic reaction.

-by (24, August, 2013)
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Review for: Starbucks in Lihue, HI

Wi-fi

Please explain why you do not have wi-fi at your store at Lihue Airport? Doesn't make any sense for a frequent traveler. Anne

-by (23, August, 2013)
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Review for: Starbucks in Orlando, FL

Flies O no!

Every time I go to this store I am visited by a family of flies. It's a problem when trying to talk with someone while looking at the fly on their head. :)

-by (22, August, 2013)
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Review for: Starbucks in Vancouver, WA

Recommendation

This place gave me a grande vanilla coffee latte when I arrived early this morning after a rough morning and a power outage in my neighborhood.... a great thank you for this as it made my day better

-by (18, August, 2013)
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Review for: Starbucks in Spanish Fort, AL

Coffee Coffee Coffee

My absolute number one go to spot to get my coffee. It's on the way. Easy to get to. And most of all has the best coffee of any competitors! <3

-by (11, August, 2013)
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Review for: Starbucks in Grapevine, TX

Worst Starbucks Ever.

The management is really terrible there, or something. All I know is that I came in there in a good mood and left upset. This is the closest Starbucks to my work, but I am now willing to go out of my way to drive to another one. I'm a nice person, without many demands, and I'm not picky. Maybe the store manager there was having a bad day but he was not nice. If you want a good drink, go to another.

-by (02, August, 2013)
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Review for: Starbucks in Kahului, HI

Starbucks

I go here often and they are good. Sometimes they mess up orders but who doesn't?!

-by (28, July, 2013)
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Review for: Starbucks in Phoenix, AZ

BAD SERVICE!

I'm a huge lover of starbucks but this time I went to starbucks I was DISGUSTED with how rude the server was then to top it the "manager" was rude(However I do not truly believe that was the manager she was much to rude and lied more then once). This is not the first time I have been to that starbucks and had terrible service or the drinks being completely wrong either. Beware of the rudeness!

-by (19, July, 2013)
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Review for: Starbucks in Washington, DC

Staff returned my small Prada handbag that I acidentally dropped!

I need to gush about the staff of the Starbucks at 701 9th Street next to the Pepco building. Not only is the staff incredibly friendly, remembering names and drinks by the regulars - but they are also heros in my book. I dropped my little Prada crossbody bag in their store and walked to my office and it was probably a half hour before I realized it was missing. My little bag contained my entire life -- iphone 5, credit cards, driver's license, cash. I walked back to the store and the wonderful staff returned it to me. Awesome!! Totally made my year!

-by (15, July, 2013)
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Review for: Starbucks in Lafayette, CO

Store hours?

Do you realize that you have everything on your webpage except store hours what is wrong with you?. How on earth do you expect people to know when the .... your open ?

-by (11, July, 2013)
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Review for: Starbucks in Bloomington, IN

Sunday rudeness

We were trying to order something that is not on the typical on the menu and the cashier quickly said something that is on the menu it was not what we wanted and he was visibly agitated and very animatedly pecked at the register. Increased the price and grabbed the money out of my hand. We did not get what we wanted but did not want to deal with that person again

-by (30, June, 2013)
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Review for: Starbucks in Bloomington, IN

Too noisy

It was like little Chinatown here today there were so many Asians - loud, clapping hands, talking laughing. It like they have no sense of manners or awareness that others may want to have a conversation or visit with friends. Totally a bummer! We just left.

-by (23, June, 2013)
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Review for: Starbucks in Chicago, IL

slum mangement

Well to my understanding the manger she hires felons do not do backgroung checks for certain employees n do not do drug test for drug users so anyone can basically work there n I know for a fact cuz my friend is currently working there

-by (20, June, 2013)
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Review for: Starbucks in Morrisville, NC

Unfriendly staff with a poor attitude

The staff particularly the older ones are unfriendly and lack the world famous Starbucks attitude. I've been to many Starbucks shops in the US and never had a bad experience. This is the first. I was served lukewarm coffee early morning, with no greeting or eye contact and an attitude as if they were doing me a favor and I was an inconvenience to them. My advice- go to the next Starbucks location. Avoid this one....

-by (19, June, 2013)
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Review for: Starbucks in Edmonds, WA

Poor Sanitation

Dogs are allowed inside the store and at the food bar. These are not Service dogs. Otherwise, Wa State Health Regs say animals are not allowed inside the restaurant. The staff choose to ignore the animal's presence altho staff are supposed to be knowledgeable of the health rule requirements.

-by (01, June, 2013)
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Review for: Starbucks in Kelowna, BC

great!

This starbucks is always consistent with their drinks, yummy yummy! And staff is very courteous and friendly!

-by (29, May, 2013)
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Review for: Starbucks in Simi Valley, CA

Rude Baristas

Barista on duty on 05/26/2013 at around 330PM, Sunday, did not know the rules of a Gold Card Member request for coffee refill [did not leave the store]. Customer service was less than desirable. Treated the customer like he was a nuisance and a bother to the barista. Corporate Starbucks will definitely hear about this incident.

-by (26, May, 2013)
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Review for: Starbucks in Sterling, VA

I love the coffee there.

I love the coffee there, specially after talking to that sweetheart young lady Ashley (as I'm assuming her name spelling), she makes every customer like family, appreciated by just being there to have his/her coffee or any other beverage, I love her.

-by (25, May, 2013)
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Review for: Starbucks in Temecula, CA

Great, friendly location

We just moved to Temecula and visited this location. They feature ample inside and outside seating and a very friendly staff. We will definitely be back often. In fact, this will be our official meeting place.

-by (22, May, 2013)
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Review for: Starbucks in Ramsey, NJ

Great location, nice people!

So I know that all Starbucks should deliver the same experience, but sometimes certain locations are nicer than others. This is the case with the Starbucks on North Franklin Turnpike in Ramsey. The baristas are always friendly, they have a nice amount of seating options and the music is always great too. A perfect spot to unwind or grab a meeting ;-)

-by (21, May, 2013)
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Review for: Starbucks in Surbiton,

not too clean

I was disappointed by the standard of cleanliness of the premises. Dirty tissues on the floor, grubby table tops and dirty floors, walls and light switches. May be Starbucks could spend some of the money they save on taxes to employ underpaid cleaners to clean the dirt?(physically, not metaphorically)

-by (19, May, 2013)
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Review for: Starbucks in Pasadena, TX

Evening crew

Stopped in Thursday evening for a coffee the cashier was texting on her phone and the guy who was suppose to be making drinks was handing a carton of milk to a customer so she could add more mike to her drink. The cashier did not stop texting, I gave her my order to which she responded very flippantly to him "did you get that" The whole experience was rude and not professional. The morning crew is much more friendly and professional. If I want another coffee in the evening, I'll drive to a different location.

-by (18, May, 2013)
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Review for: Starbucks in Allentown, PA

Excellent all round Starbucks

I go to this location every weekday morning and usually once over the weekend. It's usually a very busy place both inside and drive-in and parking can be a challenge but always well worth the wait. They greet me (and most of the other morning coffee lovers)by name. My usual Trenta Iced Coffee and Blueberry Oatmeal can be an expensive daily habit but worth it. Everyone is always pleasant no matter how busy they are. It's a great start to my day.

The recent remodel of the interior is great and increased seating.

-by (14, May, 2013)
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Review for: Starbucks in Thornton, CO

Horrible coffe

This is the worst Starbucks around!!! Their coffee is horrible. Used to come here everyday but never again. It's money down the drain!!

-by (28, April, 2013)
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Review for: Starbucks in San Fernando, CA

customer service/

her name is Liz and she was not only friendly but very helpful.SHE TALKS FAST BUT ALWAYS GETS MY DRINK RIGHT.,she always has a smile, please let her know, MY FRIENDS AND I APPRECIATE HER..

-by (26, April, 2013)
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Review for: Starbucks in Calgary, AB

Friendliness / Orders

I am a customer of this location on a frequent basis on my way to work Most of the staff are friendly but a couple are surly, What a way to start the day I expect prompt service and accurate orders This has not happened on a few occasions. I will not recommend this location to anyone Upon my complaint this morning my order was thrown at me

-by (22, April, 2013)
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Review for: Starbucks in Broadview, IL

Hot Starbucks chicks

I've never had such a great Starbucks experience until I went to the broadview Starbucks. The barista by the name of Jovana was so wonderful and sweet. Never had a problem once there. There is a few other people there that are just as great socially but she's just a beauty and honers me with her presence when she's working. This will always be my Starbucks of choice

-by (16, April, 2013)
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Review for: Starbucks in Las Vegas, NV

Fat bitch at drive thru

Sooooo rude and fake!! I don't know who hired you. I've seen you three times this week and your attitude has always been the same

-by (13, April, 2013)
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Review for: Starbucks in Edmonton, AB

Wrong order

This location was not busy one other person at the drive through. Over 5 minutes to get a short American Misto X-hot Non fat 1 pump peppermint / the drink had no peppermint in it also it was no x-hot and I had no time to go back / I also ordered oatmeal with warm milk on the side , they did not do this she added a wee bit of milk to the cereal , not what I asked for Just not a good start to my day

-by (03, April, 2013)
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Review for: Starbucks in Gardnerville, NV

disapointed

I live and work in gardnerville.I visit this starbucks 1 to 2 times PER DAY.I pulled in to the parking lot at 9:02 pm and called the store to see if they were still serving.My call was answard by a young man.I asked if they were still serving? The young man said yes we close at 9:10.that only gives you two mins.I quickly pulled up to the sign to place my order.needless to say I was l left sitting there with no responce.after awaiting about three mins I pulled though, l noticed that there were two employees standing in the coffee prep area talking.it appears they were ok with not making the sale.

-by (31, March, 2013)
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Review for: Starbucks in San Antonio, TX

No Hospitality!

Probably the worst starbucks in San Antonio!...No kind of customer service what so ever (unless its super selective, and im just not as lucky). Because its so close to home, I've been "forced" to come here many times,...but I prefer to take any opportunity to drive a few extra miles to the next starbucks. DRIVE THRU if you must

-by (22, March, 2013)
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Review for: Starbucks in Miami, FL

won't recommend

I love Starbucks but i suggest you go to another location. You never know the kind of service you'll receive. It's sad but I used to go this store often but no more due to the unfriendly environment. The baristas seem to be in a constant state of misery. Not sure if it's due to new management. Starbucks is suppose to be a welcoming place.

-by (15, March, 2013)
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Review for: Starbucks in Greensboro, NC

Great Service !

I always visit this same location. I get great service and the drinks are made just right! This is hard to find!

-by (11, March, 2013)
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Review for: Starbucks in Naples, FL

Just terrible

The Baristas At This Starbucks Are Awesome, But The General Manager Is Just God-awful.

-by (10, March, 2013)
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Review for: Starbucks in Midlothian, VA

Training is needed!!!

Bad customer service!! Waiting in line as several people's orders were served to them. I had to get back on the line to ask them were was my bagel, after the cashier looked at me several times as she continued to serve people that came in the door after me. She then sent someone else to get my bagel and ask that i wait for it. Yeah right after I already waited 10 minutes patiently not for any exotic coffees or tea's just a damn bagel!!

-by (08, March, 2013)
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Review for: Starbucks in Marysville, WA

Excellent place

Starbucks at 3725 116th street, ne right off I-5 Exit 202 go East, in Marysville, WA is a wonderful neighborhood Coffee Shop. Employees always greet everyone with a smile and cheerfulness. When they see me they pull out my Grande mug, "Awake" Tea bag, 4 packets of honey & proceed to make me a great cup of hot tea! Tyler usually makes it for me and it is always perfect. I love this Starbucks at Exit 202 off Interstate 5 East

-by (05, March, 2013)
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Review for: Starbucks in Zionsville, IN

Hours

Star Bucks have closed all there stores to the same hours the streets roll up. Star Bucks do not advertise any of there sales, coupons,hours,new jobs. Where are the Drive thru only for late nights? Or Lets think out side of the box. Open early drive thru for the ones need a coffee before work? They have my e-mail but send nothing!? Come on Get with the program.

-by (28, February, 2013)
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Review for: Starbucks in Richmond, VA

Great Store

This is one of the best Starbucks around. Great team, fantastic service!

-by (24, February, 2013)
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Review for: Starbucks in Tampa, FL

CustomerService

The customer service at Starbucks is excellent. Of course when an individual is a repeat customer it tends to be better.

-by (24, February, 2013)
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Review for: Starbucks in Kingsville, TX

Nice Staff

The staff is kind and patient. Great coffee. Love your chai tea, and the pastries. My only complaint is not being able to locate Starbucks hours online. I understand that the hours vary, but at least provide a working phone number to call and find out if your business is open. At minimum provide what your hours tend to be, and if you're open on Sundays.

-by (17, February, 2013)
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Review for: Starbucks in Colton, CA

Great Service

Always fast, friendly and cheerful...one time some poor dude's car broke down in the drive-thru and we all had to back out....we went in to get our drinks and they told us they were all going to be free for being understanding - now that's the old-fashioned kind of customer service that people seem to have forgotten - these guys deserve a raise!

-by (17, February, 2013)
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Review for: Starbucks in Pickering, ON

Excellent!

They really are right when they say you pay for service! Every time I go to this Starbucks, I am treated with the utmost respect and orders are delivered fast and spot on every time. The atmosphere in the store is very nice. The place is clean, comfortable and quiet and the staff are always there to do their best in getting you everything you need

-by (12, February, 2013)
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Review for: Starbucks in Alexandria, VA

customer service

I stap by this location last week around 8:05pm to purchase lemond pound cake and a coffee the lady on the reigster told me that it's about to close so they can' sell the pound cake am just wondering what is the sturbucks police I have a bad experiance during my visit

-by (08, February, 2013)
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Review for: Starbucks in Whistler, BC

Great store - friendly staff

What a great store and so close to the ski hill. Staff are super friendly and really nice decor

-by (04, February, 2013)
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