274 Reviews For KFC - Kentucky Fried Chicken

Average Customer Rating

Score2.1

Review for: KFC - Kentucky Fried Chicken in Pensacola, FL

Take out

I have not visited KFC in over eight years, and now I remember why: the chicken was so dry that it reminded me of chicken jerky… And what part of “all dark” is too hard to comprehend. I did not realize that a chicken breast is considered dark meat. Extra gravy only, does not mean “with mash potatoes”. This is why I may never visit KFC again.

-by (17, October, 2014)
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Review for: KFC - Kentucky Fried Chicken in Val Caron, ON

poor service

poor service by phone orders we get the option to call in our order and can't get through cause no one answers the phone happened to us several times and we are dissatisfied with the sevice.

-by (04, September, 2014)
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Review for: KFC - Kentucky Fried Chicken in Detroit, MI

out of ck

Went there on labor day for some ck at 5:30pm the drivethru person said that they were out for the night. Sold out and they close at eight. Why they didnt plan for this day or go borrow from another store?

-by (01, September, 2014)
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Review for: KFC - Kentucky Fried Chicken in Chatham, ON

bad customer service

this kfc has never any white meat and the customer service really isn't very professional. As a matter of fact lots of times it doesn't even have any chicken cooked. I live on St Clair St and have to drive across town to Queen St to get chicken. I called a half hour before and was told they would have white meat cooked in half hour when my husband arrived they told him he'd have to wait another half hour because I didn't order it. Doesn't matter what time you go there they don't have what you want

-by (25, August, 2014)
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Review for: KFC - Kentucky Fried Chicken in Kingston, ON

blah

Due to your terms and conditions I am not permitted to say what I want to about a particular store, Manager, or incident of how I was treated...also forced to give you a star so I can post this...

-by (08, August, 2014)
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Review for: KFC - Kentucky Fried Chicken in Red Deer, AB

Gravy Terrible

I had my husband pick up some fries and gravy to go with our homemade burgers and when we went to have the gravy, it not only was dark in colour but also runny therefore the flavour was bland. We were really disappointed as this is something we don't have very often so we were really looking forward it. I think they were cheaping out so the gravy could go further.

-by (02, August, 2014)
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Review for: KFC - Kentucky Fried Chicken in Hampton, GA

Bad service

They refused to make any chicken for me I had been waiting in line for 10 mins it still was before ten but they said when they cooked the chicken strips it would be after 10 n it is so cold in that store u can't stand to eat there when asked about this was told it is because of germs that we have to keep it so cold!

-by (01, August, 2014)
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Review for: KFC - Kentucky Fried Chicken in Saint John, NB

babysitting service

This is obviously someones daycare around supper time. The last few times i have been there , there is a young girl about 7 who sits at the bar section and continuously bangs on the counter. it was so bad i left yesterday. i will not be returning and this child should be at a daycare not in a restaurant disturbing the patrons while they eat.

-by (31, July, 2014)
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Review for: KFC - Kentucky Fried Chicken in Spring, TX

service

was here july 23 around 5pm ordered meals for my wife and kids , sat on the corner table , had to wipe off the table bec of left over crumbs and moist probably from previous drinks on it no big deal, after 5 mins some of our orders is ready except for the pot pie lady said few more mins checked again after 5 mins said 3 more mins after 12 mins still not ready , we left the kfc and still not ready , will NEVER EAT HERE AGAIN EVER

-by (26, July, 2014)
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Review for: KFC - Kentucky Fried Chicken in North Las Vegas, NV

Beware of hidden fees

This location doesn't inform customers that they'll incur a fee when using a debit card. The fee isn't even posted on the receipt. I don't like to do business with companies who can't treat their costumers respectfully by disclosing practices such as this.

-by (14, July, 2014)
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Review for: KFC - Kentucky Fried Chicken in Etobicoke, ON

Worst KFC ever

This was the worst KFC i have ever went to in my entire life. This is an actual true story. I went their to order a Big Boss chicken sandwhich which was okay. So they serve me it after saying no mayonnaise and no cheese and guess what? they put on a huge load of mayo. Also i went to check the chicken and WOW the chicken was dried up and small!. I went to get my money back and they even said the chicken was out for 25 minutes drying up. Also the fries were cold. Never again i am ordering there. Was the worst service and food ever. Thank you.

-by (13, July, 2014)
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Review for: KFC - Kentucky Fried Chicken in Coldbrook, NS

terrible

terrible poutine today.everything was cold and the holes in the driveway and drive thru I was scared I wrecked my car.my son gets a 7up today(june 28th,2014)and there was 6 or 7 ants floating in it.dirty dirty place.never again!

-by (28, June, 2014)
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Review for: KFC - Kentucky Fried Chicken in Coldbrook, NS

absent owner

Had a terrible Big Crunch there today. The owner obviously hasn`t been to this location for some time. The building is falling down from lack of care & the parking lot entrance has Huge holes waiting to trap your car. Will not go back there again.

-by (23, June, 2014)
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Review for: KFC - Kentucky Fried Chicken in Jackson, MS

RUDE

I tryed calling but the phone was out of service. Must of had a lot of calls about your rude behavior with the little girl attacked by a dog. I hope persons involved are fired !!!!

-by (15, June, 2014)
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Review for: KFC - Kentucky Fried Chicken in Jackson, MS

Don't eat here!

There will be all new employees in the KFC on State Street after what was done to the little girl in this store. I bet you let punk gang bangers in with their pants hanging half down.

-by (15, June, 2014)
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Review for: KFC - Kentucky Fried Chicken in Jackson, MS

Disgusted

HOW can anybody do that to a little 3 year old? Shame on you, shame on your staff, FOR SHAME. You make me sick. I will not eat at a KFC till this is resolved to the family's satisfaction. You SUCK.

-by (15, June, 2014)
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Review for: KFC - Kentucky Fried Chicken in Jackson, MS

Not cool

If you people did what they said on Facebook to the lil girl who was disfigured by pit bulls then you are as low as you can get and deserve a - rating

-by (13, June, 2014)
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Review for: KFC - Kentucky Fried Chicken in New Hartford, NY

hair salon at kentuky fried chicken.8512 seneca turnpike new hartford ny

I went to kfc 8512 seneca turpike in new hartford ny at 7;45 pm and what i experience was a hair salon by 3 female employes one of them combing the hair of the employe that was answering the headphone for the drive trough 12 feet from my table right outside the door where the employes come, and right in front of the camera, it is discussting to eat there, and i would never eat in that pig pen again,i hope someone contacts me cause their phone answering system is a night mare also.and the walls are very filthty.

-by (02, June, 2014)
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Review for: KFC - Kentucky Fried Chicken in Estevan, SK

KFC

Greasy Cold Mess... and that was just the fries, The chicken was disgusting and I wish I could give it a minus score. The Zinger Sandwich is now two dried up little strips of breading on a bun.

-by (21, May, 2014)
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Review for: KFC - Kentucky Fried Chicken in Littleton, CO

Terrible Service

Monday night I order the daily special and the rep tells me they don't have any chicken? so I ask him how do I get out of line with several cars in front and behind me. I waited in line for 15 minutes for NOTHING! No Chicken at KFC at 8pm on Monday night.

-by (20, May, 2014)
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Review for: KFC - Kentucky Fried Chicken in Madison, WI

Everything went wrong with my order...

I ordered a 8pcs of grilled chicken and it was cold, dry and , gave me one breast and the pieces were tiny... I called and the manager said they keep the chicken for 3 hours...Please fried, not grilled it will dry out. I was not happy!

-by (08, May, 2014)
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Review for: KFC - Kentucky Fried Chicken in Goshen, IN

Poor Service

I spent $44 on the family meal. The chicken was overcooked, dry and the bisquits were hard! The entire meal was not fresh, the manager was not helpful and rude to my wife. DO NOT spend your hard earned money at this store!

-by (02, May, 2014)
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Review for: KFC - Kentucky Fried Chicken in Katy, TX

Chicken Bites

We had chicken bites last Friday and they were so small that a small child would not have had enough. We were sorely disappointed

-by (02, May, 2014)
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Review for: KFC - Kentucky Fried Chicken in Modesto, CA

Hello?

Tried calling this restaurant with a menu question. After many rings I received a long screeching tone that could have been an answering machine or a fax machine. Not the best first impression.

-by (26, March, 2014)
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Review for: KFC - Kentucky Fried Chicken in Edmonton, AB

Terrible

This KFC is the worst KFC in the city. Every time I go to KFC I get the Big Crunch, this dump gives me 2 chicken fingers on the bun trying too pass it as the actual burger several times. It just sucks. Save you money and go to Mary browns.

-by (22, March, 2014)
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Review for: KFC - Kentucky Fried Chicken in Upper Sandusky, OH

bad service twice

2cnd trip there second time i got the wrong order. I think the people spend too much time on their cell phones than caring about the food they are serving. didnt complain last week over the same issue but today i am due to 2 trips 2 not right order

-by (04, March, 2014)
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Review for: KFC - Kentucky Fried Chicken in Charlotte, NC

Horrible Service

The service at this Taco Bell/KFC is beyond horrible and super slow. The drive thru always takes at least 15 mins. I've completely stopped going to this location because I ALWAYS leave aggravated.

-by (03, March, 2014)
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Review for: KFC - Kentucky Fried Chicken in Anderson, SC

terrible. pass right by

Does not have any foods available during lunch hour. Tried to order a chicken breastfeeding and it was a 16 minute wait. I went somewhere else.

-by (02, March, 2014)
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Review for: KFC - Kentucky Fried Chicken in Abbotsford, BC

Ratschewed container

I went tonight for toonie Tuesday started to eat my food I had also purchased a medium gravy when I noticed the container was chewed along the top by rats? I became ill and stopped eating not sure who to caal

-by (18, February, 2014)
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Review for: KFC - Kentucky Fried Chicken in Savannah, GA

Worst KFC Ever!!!

Terrible service, loud mouth staff dealing with personal business while customers wait, worst KFC food I've ever eaten, poor portion control, old food, unclean environment. What else can I say??

-by (11, February, 2014)
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Review for: KFC - Kentucky Fried Chicken in Gaithersburg, MD

Great Job!

I just ate at this KFC about 1:00 in the afternoon. The food is good as always, and the service is great. The manager is very friendly and she seems like a nice person.

-by (08, February, 2014)
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Review for: KFC - Kentucky Fried Chicken in Milwaukee, WI

Telephone Contact

I give this restaurant a 1 for being open. The phone is always off the hook. You cannot contact them by phone to place an order. The line is always busy. Who is in charge?

-by (01, February, 2014)
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Review for: KFC - Kentucky Fried Chicken in Angus, ON

meals

We ordered the 9 piece with salad and fries. We could not believe the chicken pieces. I have never seen chicken legs that small. Actually all pieces were very tiny. The legs were probably about 3/1/2 inches long. The chicken wasn't fresh like we asked.I wouldn't get the cold slaw again. It looked like it had food coloring in it. The only good thing was the fries. We used to get great food there but would not go back anymore. Spend your hard earned dollars somewhere else

-by (19, January, 2014)
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Review for: KFC - Kentucky Fried Chicken in Ottawa, ON

Terrible food. Also don't answer their phone

This location had the worst costumer service and food • T ryed to call them to get the problems fixed. Don't even answer their phone. They didn't even give me a receipt.

-by (18, January, 2014)
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Review for: KFC - Kentucky Fried Chicken in Fort Worth, TX

Altamesa's Worst chicken is Kentucky fried

I just purchased the crispy boneless chicken with mash potatoes and and coleslaw. The chicken was very crispy, but uncooked in the inside water dripping from it when I broke it apart. The mashed potatoes with gravy was cold. So, save your money and go somewhere else.

-by (07, January, 2014)
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Review for: KFC - Kentucky Fried Chicken in Charlotte, NC

Don't stop if you are in a hurry !!!

This locations sucks! They are ALWAYS slow! There is zero urgancy to get your order to you in a timely manner... you can look through the drive through window and the kitchen is always a mess. And tou order may or may not be correct. Needs new management!

-by (03, January, 2014)
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Review for: KFC - Kentucky Fried Chicken in Bayonne, NJ

DONT GO

absolutely terrible place to eat in or take out, very rude managers, with frustrated workers, and un polite business, and absolutely filthy environment. Chicken is never prepared on time, and my husband got sick after eating there once. better management needed ASAP

-by (21, December, 2013)
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Review for: KFC - Kentucky Fried Chicken in Fort Worth, TX

employee

i went through the drive thru at kfc on beach and noticed a very polite young lady. she was smiling and she greeted me at the window. and even though she pulled me forward. she got my meal to me very quick. she showed very good hospitallity and speed. i will surely return back there

-by (20, December, 2013)
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Review for: KFC - Kentucky Fried Chicken in Sarasota, FL

gross

Not sure who runs this store but....being a manager in fast food (Taco Bell) this store is in need of a serious cleaning ! I will not eat in this location again ! The outside needs a good upgrade to !

-by (11, December, 2013)
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Review for: KFC - Kentucky Fried Chicken in Green Bay, WI

chocolate chip cookies

after work tonight I ordered dinner at the drive through at the KFC on 1696 Main St, Green Bay, WI. had very prompt service, the Chicken was very good. but what was really good was there chocolate chip cookies. they're as good as Grandma's.

-by (27, November, 2013)
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Review for: KFC - Kentucky Fried Chicken in Nanaimo, BC

POOR KFC 6896 ISLAND HWY NANAIMO

the worst KFC I have ever had very small pieces 9 piece dinner there was 4 legs and 3 wings was fried in old oil and they were a brownish grey colour

Would not recommend to any one.

-by (27, November, 2013)
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Review for: KFC - Kentucky Fried Chicken in Nanaimo, BC

KFC 6631 Island Hwy

the worst KFC I have ever had very small pieces 9 piece dinner there was 4 legs and 3 wings was fried in old oil and they were a brownish grey colour

Would not recommend to any one.

-by (27, November, 2013)
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Review for: KFC - Kentucky Fried Chicken in Bowmanville, ON

disgruntled customer

i was very dissatisfied with my meal i got for dinner tonight , it tasted like the chicken was sitting there for hours , popcorn chicken was definitely stale , the young lady who took my order was very good , the employee's in the back did nothing but complain in front of customers about how she had no help for half an hour because they are trying to save money , not a pleasant experience at all

-by (14, November, 2013)
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Review for: KFC - Kentucky Fried Chicken in Kennett Square, PA

Best Service

I was disappointed with the West Chester site so we tried this one and it was terrific! The order was filled accurately and was ready almost immediately! I have never seen such quick service!! We will always use the Kennett Square site now.

-by (05, November, 2013)
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Review for: KFC - Kentucky Fried Chicken in Beaumont, TX

horrible place

the kfc on college also a a&w rootbeer, is the worst chicken place in Beaumont....employees there are rude and act like they do not even want to wait on you. got some pot pies that were so dry from sitting out all day under the warming light, then they were out of salt, ( how does a eating establishment run out of salt?) they have very poor management at this location, they have closed down the one by the mall, hopefully this one will be closed down to. as for me I will go to Chicken express, pop eyes or churches....

-by (05, November, 2013)
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Review for: KFC - Kentucky Fried Chicken in Phoenix, AZ

This location sucks!!

Horrible service, always get your orders wrong, always leave items out of the bag, drive-thru lines are always long. Food tastes bad compared to other locations. Don't waste your time coming here. You'll be disappointed!!

-by (01, November, 2013)
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Review for: KFC - Kentucky Fried Chicken in Seneca, SC

Very disguisted and disapointed

I am very disgusted with the service at the KFC in Seneca S. C.Paid 23 plus dollars for 3 hot bars. Asked 5 times for chicken and desserts to be put on the bar. Folks walking out the door because of the line. This is not a one time thing. Every time we go in there we get awful service. Once we requested our money back. the management needs to be replaced before they ruin the business. We were in there this afternoon around 3:50.I think the managers name is Dotty. The employes act like they don't have any respect for her at all.Please do something about this. If I were the owner I surely would want to know that my employes were running my business into the ground.

-by (01, November, 2013)
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Review for: KFC - Kentucky Fried Chicken in Regina, SK

Forgot my order

Called, placed a pick up order. Came I'm, staff in back didn't acknowledge me. One lady out front was kind and came to help. Nobody had any idea that I ordered. Another nice woman working drive thru apologized while the staff cooking stood there like idiots. Turns out manager was the one who messed up. Thanks to the two kind ladies. Everyone else, not so much. Also forgot my sauces.

-by (01, November, 2013)
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Review for: KFC - Kentucky Fried Chicken in Houston, TX

KFC

The service is good.The chicken is so hard feels like biting in to rubber. Disappointed had to throw out all that chicken it was just nasty.. The biscuits are hard. Not a happy customer..

-by (01, November, 2013)
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Review for: KFC - Kentucky Fried Chicken in Glen Burnie, MD

$10 bucket deal their way not your way.

I went into KFC to purchase the $10 bucket your way any way and was told that I could only get dark meal but that's not what I wanted. I wanted 5 wings and 5 drumsticks. They said NO WAY.....

-by (27, October, 2013)
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Review for: KFC - Kentucky Fried Chicken in DeLand, FL

3 times and your out

There was not one piece of chicken in the pot pie...not ONE! Asked for half extra crispy and half grilled large bucket all dark meat. Got a wing, a leg, a thigh, and a breast on both halves. Also got attitude. This is not a happy place. We've gone back thinking it was just a bad day only to find all their days are bad!

-by (20, October, 2013)
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Review for: KFC - Kentucky Fried Chicken in Columbus, GA

Sorry service

Was told to pull up to get 2 teas. I did then she told me to pull around to the side. So I did. She came out with one tea. I told her to just give me a refund. I've been sitting in parking lot for 15 minutes. I called the store and she went on break.so after another 7 minutes I finally got a refund. I asked what the problem was and she said a Bunch of people came in. Duh? She did apologize 2 times, but WTH?

-by (15, October, 2013)
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Review for: KFC - Kentucky Fried Chicken in Chattanooga, TN

False Advertisement, Bait and Switch

Advertisement on TV spots and on the KFC web site states, "Saturday and Sunday 10 piece bucket for $10.00 anyway you want it." Now try and order what you want and they inform you it's not anyway you want it, but how "They" want to sell it to you.

-by (13, October, 2013)
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Review for: KFC - Kentucky Fried Chicken in Forest Lake, MN

ick!

Sat, 10/5, It was 5;00pm. I ordered the buffet. Had to ask for a breast, which the young girl cheerfully funded. However, this dining experience was AWFUL! The chicken was so dry and tough that I barely could chew it. So, I took a dark piece and the results weren't much better. The biscuits were hard and cold. The potatoes were cold, from an almost empty pan. The only thing that was halfway acceptable was the dessert. I was very disappointed with the quality of your food. It was NOT worth the money .....this was NO good deal. I will not ever return. Thanks.

-by (10, October, 2013)
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Review for: KFC - Kentucky Fried Chicken in Seneca, SC

Customer

We ate there Sunday, October 6. I found that there was no hot water in the ladies room. I found the bar in need of cleaning. The tables were in need of cleaning as well as the floor.

-by (08, October, 2013)
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Review for: KFC - Kentucky Fried Chicken in Mentor-on-the-Lake, OH

Rude Service

On Friday Myself and My sons like to get a 10.00 bucket of chicken to take home-Two Fridays ago we pull up to the order box and the woman tells Me to Please wait-many minutes later we get our order no problem--this Friday again we pull up to the order box and hear please wait--many minutes later the woman asks what we would like I say We want the 10.00 value bucket and she says You do know You have to wait 8 mins for the original recipe-so I say what will I have to do? She yells into the speaker YOU HAVE TO WAIT! I say what? again YOU HAVE TO WAIT! So rude I pulled away and went to Burger king-- What kind of service is this? First I wait at the box then Iam asked to wait 8 mins for chicken that KFC has sold for 60 years! YOu need to look at better service-I wont be back.

-by (05, October, 2013)
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Review for: KFC - Kentucky Fried Chicken in Rahway, NJ

Coleslow

Best coleslaw KFC ever . i love this place makes the best grill chicken in town. would be nice if it stays open 24hr ,helpful staff and management.

-by (05, October, 2013)
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Review for: KFC - Kentucky Fried Chicken in Houston, TX

Uncooked

Been to this location about 5 times over the past year,hoping it would get better.

NO!

Uncooked food

Not raw, just not a great taste!

-by (03, October, 2013)
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Review for: KFC - Kentucky Fried Chicken in Virginia Beach, VA

Worst KFC Experience Ever

Went through the drive-thru and had to repeat myself very often to be heard. I felt disrespectful for yelling but the person could not hear me. I paid for my food and when I got home I realized they forgot part of my order. I got the new to-go-cup because I wanted to try it. The wedges were awesome. The chicken tenders were juicy and tasty. However, the boneless chicken was disgusting. The chicken was a strange color, oozed a lot of juice, and tasted gross. Will never go there again. Customer service was terrible, food wasn't great, overall experience was unsatisfactory. If you want crappy food, KFC is for you.

-by (01, October, 2013)
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Review for: KFC - Kentucky Fried Chicken in Paramount, CA

Drive through

Sat in the line at drive thru with no one taking orders all the cars had to drive through, no one at the window. Employees sitting at the tables eating and not helping customers. This was at 6:00 pm on a Saturday evening.

-by (29, September, 2013)
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Review for: KFC - Kentucky Fried Chicken in Antioch, CA

Don't eat here

Don't eat here if you are getting your food to go. Ordered a 16 piece meal and got home and only had 8 pieces. Called the store and was told my name would be put on a list for next time I came in. Tried them again and told them of previous problem and was told no list. Checked my order before leaving and only had half of my chicken. Will not visit again. I suggest those wanting chicken go to Popeye's.

-by (29, September, 2013)
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Review for: KFC - Kentucky Fried Chicken in Atlanta, GA

upset customer

I ate 2 chicken sandwiches with mayo there and got food poisoning. I ended up in the hospital after the second day of suffering.when I called the store to complain and file a claim form that I had not received after 3 weeks the manager Andrea hung up on me because I asked for the number to the corporate office.

-by (26, September, 2013)
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Review for: KFC - Kentucky Fried Chicken in Fort Worth, TX

Good customer service

I ate here two days ago and the customer service was great. They had fresh food, and was very polite and interested in the customer wants.

-by (18, September, 2013)
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