240 Reviews For KFC - Kentucky Fried Chicken

Average Customer Rating

Score2.1

Review for: KFC - Kentucky Fried Chicken in Modesto, CA

Hello?

Tried calling this restaurant with a menu question. After many rings I received a long screeching tone that could have been an answering machine or a fax machine. Not the best first impression.

-by (26, March, 2014)
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Review for: KFC - Kentucky Fried Chicken in Edmonton, AB

Terrible

This KFC is the worst KFC in the city. Every time I go to KFC I get the Big Crunch, this dump gives me 2 chicken fingers on the bun trying too pass it as the actual burger several times. It just sucks. Save you money and go to Mary browns.

-by (22, March, 2014)
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Review for: KFC - Kentucky Fried Chicken in Upper Sandusky, OH

bad service twice

2cnd trip there second time i got the wrong order. I think the people spend too much time on their cell phones than caring about the food they are serving. didnt complain last week over the same issue but today i am due to 2 trips 2 not right order

-by (04, March, 2014)
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Review for: KFC - Kentucky Fried Chicken in Charlotte, NC

Horrible Service

The service at this Taco Bell/KFC is beyond horrible and super slow. The drive thru always takes at least 15 mins. I've completely stopped going to this location because I ALWAYS leave aggravated.

-by (03, March, 2014)
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Review for: KFC - Kentucky Fried Chicken in Anderson, SC

terrible. pass right by

Does not have any foods available during lunch hour. Tried to order a chicken breastfeeding and it was a 16 minute wait. I went somewhere else.

-by (02, March, 2014)
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Review for: KFC - Kentucky Fried Chicken in Abbotsford, BC

Ratschewed container

I went tonight for toonie Tuesday started to eat my food I had also purchased a medium gravy when I noticed the container was chewed along the top by rats? I became ill and stopped eating not sure who to caal

-by (18, February, 2014)
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Review for: KFC - Kentucky Fried Chicken in Savannah, GA

Worst KFC Ever!!!

Terrible service, loud mouth staff dealing with personal business while customers wait, worst KFC food I've ever eaten, poor portion control, old food, unclean environment. What else can I say??

-by (11, February, 2014)
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Review for: KFC - Kentucky Fried Chicken in Gaithersburg, MD

Great Job!

I just ate at this KFC about 1:00 in the afternoon. The food is good as always, and the service is great. The manager is very friendly and she seems like a nice person.

-by (08, February, 2014)
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Review for: KFC - Kentucky Fried Chicken in Milwaukee, WI

Telephone Contact

I give this restaurant a 1 for being open. The phone is always off the hook. You cannot contact them by phone to place an order. The line is always busy. Who is in charge?

-by (01, February, 2014)
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Review for: KFC - Kentucky Fried Chicken in Angus, ON

meals

We ordered the 9 piece with salad and fries. We could not believe the chicken pieces. I have never seen chicken legs that small. Actually all pieces were very tiny. The legs were probably about 3/1/2 inches long. The chicken wasn't fresh like we asked.I wouldn't get the cold slaw again. It looked like it had food coloring in it. The only good thing was the fries. We used to get great food there but would not go back anymore. Spend your hard earned dollars somewhere else

-by (19, January, 2014)
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Review for: KFC - Kentucky Fried Chicken in Ottawa, ON

Terrible food. Also don't answer their phone

This location had the worst costumer service and food • T ryed to call them to get the problems fixed. Don't even answer their phone. They didn't even give me a receipt.

-by (18, January, 2014)
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Review for: KFC - Kentucky Fried Chicken in Fort Worth, TX

Altamesa's Worst chicken is Kentucky fried

I just purchased the crispy boneless chicken with mash potatoes and and coleslaw. The chicken was very crispy, but uncooked in the inside water dripping from it when I broke it apart. The mashed potatoes with gravy was cold. So, save your money and go somewhere else.

-by (07, January, 2014)
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Review for: KFC - Kentucky Fried Chicken in Charlotte, NC

Don't stop if you are in a hurry !!!

This locations sucks! They are ALWAYS slow! There is zero urgancy to get your order to you in a timely manner... you can look through the drive through window and the kitchen is always a mess. And tou order may or may not be correct. Needs new management!

-by (03, January, 2014)
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Review for: KFC - Kentucky Fried Chicken in Bayonne, NJ

DONT GO

absolutely terrible place to eat in or take out, very rude managers, with frustrated workers, and un polite business, and absolutely filthy environment. Chicken is never prepared on time, and my husband got sick after eating there once. better management needed ASAP

-by (21, December, 2013)
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Review for: KFC - Kentucky Fried Chicken in Fort Worth, TX

employee

i went through the drive thru at kfc on beach and noticed a very polite young lady. she was smiling and she greeted me at the window. and even though she pulled me forward. she got my meal to me very quick. she showed very good hospitallity and speed. i will surely return back there

-by (20, December, 2013)
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Review for: KFC - Kentucky Fried Chicken in Sarasota, FL

gross

Not sure who runs this store but....being a manager in fast food (Taco Bell) this store is in need of a serious cleaning ! I will not eat in this location again ! The outside needs a good upgrade to !

-by (11, December, 2013)
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Review for: KFC - Kentucky Fried Chicken in Green Bay, WI

chocolate chip cookies

after work tonight I ordered dinner at the drive through at the KFC on 1696 Main St, Green Bay, WI. had very prompt service, the Chicken was very good. but what was really good was there chocolate chip cookies. they're as good as Grandma's.

-by (27, November, 2013)
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Review for: KFC - Kentucky Fried Chicken in Nanaimo, BC

POOR KFC 6896 ISLAND HWY NANAIMO

the worst KFC I have ever had very small pieces 9 piece dinner there was 4 legs and 3 wings was fried in old oil and they were a brownish grey colour

Would not recommend to any one.

-by (27, November, 2013)
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Review for: KFC - Kentucky Fried Chicken in Nanaimo, BC

KFC 6631 Island Hwy

the worst KFC I have ever had very small pieces 9 piece dinner there was 4 legs and 3 wings was fried in old oil and they were a brownish grey colour

Would not recommend to any one.

-by (27, November, 2013)
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Review for: KFC - Kentucky Fried Chicken in Bowmanville, ON

disgruntled customer

i was very dissatisfied with my meal i got for dinner tonight , it tasted like the chicken was sitting there for hours , popcorn chicken was definitely stale , the young lady who took my order was very good , the employee's in the back did nothing but complain in front of customers about how she had no help for half an hour because they are trying to save money , not a pleasant experience at all

-by (14, November, 2013)
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Review for: KFC - Kentucky Fried Chicken in Kennett Square, PA

Best Service

I was disappointed with the West Chester site so we tried this one and it was terrific! The order was filled accurately and was ready almost immediately! I have never seen such quick service!! We will always use the Kennett Square site now.

-by (05, November, 2013)
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Review for: KFC - Kentucky Fried Chicken in Beaumont, TX

horrible place

the kfc on college also a a&w rootbeer, is the worst chicken place in Beaumont....employees there are rude and act like they do not even want to wait on you. got some pot pies that were so dry from sitting out all day under the warming light, then they were out of salt, ( how does a eating establishment run out of salt?) they have very poor management at this location, they have closed down the one by the mall, hopefully this one will be closed down to. as for me I will go to Chicken express, pop eyes or churches....

-by (05, November, 2013)
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Review for: KFC - Kentucky Fried Chicken in Glendale, AZ

This location sucks!!

Horrible service, always get your orders wrong, always leave items out of the bag, drive-thru lines are always long. Food tastes bad compared to other locations. Don't waste your time coming here. You'll be disappointed!!

-by (01, November, 2013)
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Review for: KFC - Kentucky Fried Chicken in Seneca, SC

Very disguisted and disapointed

I am very disgusted with the service at the KFC in Seneca S. C.Paid 23 plus dollars for 3 hot bars. Asked 5 times for chicken and desserts to be put on the bar. Folks walking out the door because of the line. This is not a one time thing. Every time we go in there we get awful service. Once we requested our money back. the management needs to be replaced before they ruin the business. We were in there this afternoon around 3:50.I think the managers name is Dotty. The employes act like they don't have any respect for her at all.Please do something about this. If I were the owner I surely would want to know that my employes were running my business into the ground.

-by (01, November, 2013)
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Review for: KFC - Kentucky Fried Chicken in Regina, SK

Forgot my order

Called, placed a pick up order. Came I'm, staff in back didn't acknowledge me. One lady out front was kind and came to help. Nobody had any idea that I ordered. Another nice woman working drive thru apologized while the staff cooking stood there like idiots. Turns out manager was the one who messed up. Thanks to the two kind ladies. Everyone else, not so much. Also forgot my sauces.

-by (01, November, 2013)
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Review for: KFC - Kentucky Fried Chicken in Houston, TX

KFC

The service is good.The chicken is so hard feels like biting in to rubber. Disappointed had to throw out all that chicken it was just nasty.. The biscuits are hard. Not a happy customer..

-by (01, November, 2013)
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Review for: KFC - Kentucky Fried Chicken in Glen Burnie, MD

$10 bucket deal their way not your way.

I went into KFC to purchase the $10 bucket your way any way and was told that I could only get dark meal but that's not what I wanted. I wanted 5 wings and 5 drumsticks. They said NO WAY.....

-by (27, October, 2013)
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Review for: KFC - Kentucky Fried Chicken in DeLand, FL

3 times and your out

There was not one piece of chicken in the pot pie...not ONE! Asked for half extra crispy and half grilled large bucket all dark meat. Got a wing, a leg, a thigh, and a breast on both halves. Also got attitude. This is not a happy place. We've gone back thinking it was just a bad day only to find all their days are bad!

-by (20, October, 2013)
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Review for: KFC - Kentucky Fried Chicken in Columbus, GA

Sorry service

Was told to pull up to get 2 teas. I did then she told me to pull around to the side. So I did. She came out with one tea. I told her to just give me a refund. I've been sitting in parking lot for 15 minutes. I called the store and she went on break.so after another 7 minutes I finally got a refund. I asked what the problem was and she said a Bunch of people came in. Duh? She did apologize 2 times, but WTH?

-by (15, October, 2013)
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Review for: KFC - Kentucky Fried Chicken in Chattanooga, TN

False Advertisement, Bait and Switch

Advertisement on TV spots and on the KFC web site states, "Saturday and Sunday 10 piece bucket for $10.00 anyway you want it." Now try and order what you want and they inform you it's not anyway you want it, but how "They" want to sell it to you.

-by (13, October, 2013)
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Review for: KFC - Kentucky Fried Chicken in Forest Lake, MN

ick!

Sat, 10/5, It was 5;00pm. I ordered the buffet. Had to ask for a breast, which the young girl cheerfully funded. However, this dining experience was AWFUL! The chicken was so dry and tough that I barely could chew it. So, I took a dark piece and the results weren't much better. The biscuits were hard and cold. The potatoes were cold, from an almost empty pan. The only thing that was halfway acceptable was the dessert. I was very disappointed with the quality of your food. It was NOT worth the money .....this was NO good deal. I will not ever return. Thanks.

-by (10, October, 2013)
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Review for: KFC - Kentucky Fried Chicken in Seneca, SC

Customer

We ate there Sunday, October 6. I found that there was no hot water in the ladies room. I found the bar in need of cleaning. The tables were in need of cleaning as well as the floor.

-by (08, October, 2013)
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Review for: KFC - Kentucky Fried Chicken in Mentor-on-the-Lake, OH

Rude Service

On Friday Myself and My sons like to get a 10.00 bucket of chicken to take home-Two Fridays ago we pull up to the order box and the woman tells Me to Please wait-many minutes later we get our order no problem--this Friday again we pull up to the order box and hear please wait--many minutes later the woman asks what we would like I say We want the 10.00 value bucket and she says You do know You have to wait 8 mins for the original recipe-so I say what will I have to do? She yells into the speaker YOU HAVE TO WAIT! I say what? again YOU HAVE TO WAIT! So rude I pulled away and went to Burger king-- What kind of service is this? First I wait at the box then Iam asked to wait 8 mins for chicken that KFC has sold for 60 years! YOu need to look at better service-I wont be back.

-by (05, October, 2013)
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Review for: KFC - Kentucky Fried Chicken in Rahway, NJ

Coleslow

Best coleslaw KFC ever . i love this place makes the best grill chicken in town. would be nice if it stays open 24hr ,helpful staff and management.

-by (05, October, 2013)
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Review for: KFC - Kentucky Fried Chicken in Houston, TX

Uncooked

Been to this location about 5 times over the past year,hoping it would get better.

NO!

Uncooked food

Not raw, just not a great taste!

-by (03, October, 2013)
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Review for: KFC - Kentucky Fried Chicken in Virginia Beach, VA

Worst KFC Experience Ever

Went through the drive-thru and had to repeat myself very often to be heard. I felt disrespectful for yelling but the person could not hear me. I paid for my food and when I got home I realized they forgot part of my order. I got the new to-go-cup because I wanted to try it. The wedges were awesome. The chicken tenders were juicy and tasty. However, the boneless chicken was disgusting. The chicken was a strange color, oozed a lot of juice, and tasted gross. Will never go there again. Customer service was terrible, food wasn't great, overall experience was unsatisfactory. If you want crappy food, KFC is for you.

-by (01, October, 2013)
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Review for: KFC - Kentucky Fried Chicken in Paramount, CA

Drive through

Sat in the line at drive thru with no one taking orders all the cars had to drive through, no one at the window. Employees sitting at the tables eating and not helping customers. This was at 6:00 pm on a Saturday evening.

-by (29, September, 2013)
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Review for: KFC - Kentucky Fried Chicken in Antioch, CA

Don't eat here

Don't eat here if you are getting your food to go. Ordered a 16 piece meal and got home and only had 8 pieces. Called the store and was told my name would be put on a list for next time I came in. Tried them again and told them of previous problem and was told no list. Checked my order before leaving and only had half of my chicken. Will not visit again. I suggest those wanting chicken go to Popeye's.

-by (29, September, 2013)
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Review for: KFC - Kentucky Fried Chicken in Atlanta, GA

upset customer

I ate 2 chicken sandwiches with mayo there and got food poisoning. I ended up in the hospital after the second day of suffering.when I called the store to complain and file a claim form that I had not received after 3 weeks the manager Andrea hung up on me because I asked for the number to the corporate office.

-by (26, September, 2013)
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Review for: KFC - Kentucky Fried Chicken in Fort Worth, TX

Good customer service

I ate here two days ago and the customer service was great. They had fresh food, and was very polite and interested in the customer wants.

-by (18, September, 2013)
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Review for: KFC - Kentucky Fried Chicken in Morrow, GA

Sad Sad Sad

Undoubtably the worst meal I have ever had. Thed sad thing is I just had food from this store a couple of weeks ago and thought to myself, I will never eat here again. Well, I decided to give them another chance, thinking it may have just been a bad night but to my surprise, tonight was by far the most disgusting and outright unedible meal I have ever seen and tasted. The chicken appeared to have been cooked several days ago and reheated, It was so greasy that they had to of added grease to it ( I dont think there is that much grease in the oil fryer) because it dripped from my fingers as i pick it up. I personnally think that who ever is managing this placve should be fired. I think my 9 yr.old could do it better. The experience I have had the last 2 times has turned me off from eating at KFC altogether. J

-by (15, September, 2013)
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Review for: KFC - Kentucky Fried Chicken in Las Vegas, NV

Two good employees

My husband is a deaf mute, but loves to shop and run errands. I would write down our order and every time he would get back home the order would be wrong. He would say in sign language, I hate going there. Loved the food, and would keep trying to get it right. You finally, got a wonderful employee Mira that took the time to call me( a talking person) to try to help. I wanted to tell you what a great job she did. The next day, I had to call the store back to see how you would do this and I got another girl Elisa also very pleasant and helpful. Great Job to these two girls.

-by (11, September, 2013)
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Review for: KFC - Kentucky Fried Chicken in Valley Station, KY

ordered chicken strips

ordered chicken strips and they were awful they seemed to be like they were put back in the deep fryer or under the light for along time to keep warm they were greases and terrible

-by (11, September, 2013)
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Review for: KFC - Kentucky Fried Chicken in Philadelphia, PA

HOURS?

Well, ~~ wanted to get some KFC for the family/team and ??? Phone Line was busy, busy, busy. I wanted to KNOW what the HOURS were because I wanted to COME INTO the Store and NOT go thru the Drive Thru for 8 kids and 5 adults - but couldn't find out AGAIN at 9:00 PM - 9:30 PM if you were open or not on a Sunday since we've never attempted to GO on a Sunday before. Drive thru wouldn't be good for the 13 folks I was bringing since it would've taken too long to order. Sorry, ~ KFC's HOURS aren't one of those things I keep MEMORIZED in my head and I'm not running down there to find out the Store is CLOSED. Or that ONLY the Drive Thru is open. 3rd time. Why have an Internet Site for EACH Store and NOT put the INFO in that might be important to customers? Sold them on Burger King instead - AGAIN. But - "INDIVIDUAL STORE INFO" should INCLUDE Store AND Drive Thru HOURS of Operation.

-by (08, September, 2013)
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Review for: KFC - Kentucky Fried Chicken in Dallas, TX

Worst Place ever

I bought chicken today at this Kfc and gotten home and it was all old and smelled like fish, this has always been the worst kfc in Dallas, i tried to give it another chance. but HELL NO.

-by (05, September, 2013)
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Review for: KFC - Kentucky Fried Chicken in Carmel, IN

Service

I have visited this KFC about five times. Each time I requested one or two packets of honey -- each time there was no honey in the bag. Today, I called for the manager to complain, and all she said is that we are human and to ask for the honey at the window or check my bag. Sorry, other food places can remember the condiments requested, why can't they!?

-by (04, September, 2013)
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Review for: KFC - Kentucky Fried Chicken in Lemoyne, PA

Mostly positive

I called and ordered a variety of chicken for the day after my call. I asked to pick it up early. They gave me a time of 10:15 a.m. I arrived the day of pick up, they didn't open till 10:30 a.m., however they were waiting for me and opened the doors. Order was ready and I was on my way within five minutes. The only negative - they only had one choice of sauce for the boneless chicken I ordered.

-by (03, September, 2013)
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Review for: KFC - Kentucky Fried Chicken in Ephrata, PA

Terrable

I drove to ur location in Ephrata pa and ordered a 12 piece dinner. When my order was filled the chicken that I drove 16 miles for was the worst bucket I ever recived there was 9 legs and the rest thighs. It was old and falling apart. Usually I would have taken it back but it was to far to drive. Please sent over to the owners. So they can deal with such poor care on the product.

-by (02, September, 2013)
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Review for: KFC - Kentucky Fried Chicken in Irmo, SC

Worst K F C

No grilled chicken & no original recipe chicken at 7 pm on Friday night.(Aug. 30. We have had bad service several times. We will never go back.

Upset in Irmo

-by (31, August, 2013)
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Review for: KFC - Kentucky Fried Chicken in Maumee, OH

boneless chicken

I just got my first taste of the new boneless chicken at the Maumee KFC. I'm IMPRESSED. It still looks like chicken. In fact I thought they'd made a mistake when I first looked into the box. Still shaped like the boned chicken. Yummy. As always. And the best ever coleslaw.

-by (29, August, 2013)
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Review for: KFC - Kentucky Fried Chicken in Dallas, TX

wednesday

I come up to kfc every Wednesday for chicken fried stake meals around 6, drive through messed up my orders 2 but the counter always fix it

-by (22, August, 2013)
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Review for: KFC - Kentucky Fried Chicken in Phoenix, AZ

UNCOOKED chicken

Today I got the 10 piece leg and thigh spec, they were out of thighs, she said do you want breast instead, I said no thanks I dont eat white meat, she said do you want all legs, i said no thats not fair their is more meat on the thighs, she said it will be 3 mins to pull around front. In two mins she brought out my order, got home and all the thighs were raw and bloody inside, I took pictures so if I get sick from raw chicken, they will know what happen. You guys are disgusting.

-by (15, August, 2013)
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Review for: KFC - Kentucky Fried Chicken in Willingboro, NJ

No chicken 35 minutes waiting

I placed my order, only to find out they didn't have my selection. I was told there would be a 25 minutes wait....it turned into 45 minutes. Not the first time...it will be the last . 7:00 o'clock crew 8-10-13

-by (11, August, 2013)
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Review for: KFC - Kentucky Fried Chicken in Mount Dora, FL

worst kfc ever

2 nights in a row same answer i only have 5 wings left would you like to wait 10 minutes both nights at 8:00 pm.... Im sorry its always a excuse.

-by (09, August, 2013)
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Review for: KFC - Kentucky Fried Chicken in Tallahassee, FL

Chicken

I picked up a box of chicken wed. An found a roach in it were they fold the box at. So I am trying to call them, but the number on the ticket is the fax number and on the internet. store # J718202

-by (08, August, 2013)
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Review for: KFC - Kentucky Fried Chicken in Carson, CA

horrible kfc

Such a horrible kfc. There's no bathrooms inside and it sucks when your pregnant. Coupons with free food arent accepted! Plates arent given. And most of the girls working there have horrible attitude i hate this location i switched to the one off of Carson. thumbs down! if i could give it zero stars i would.

-by (07, August, 2013)
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Review for: KFC - Kentucky Fried Chicken in Bismarck, ND

Hard to Swallow

I first walked in and waited for about 10 minutes to order. I was behind another customer that was having difficulty ordering. Although there were 10-11 other workers in the back, no one jumped to help until the line began to get lengthy. It was 6pm and there were around 4 tables with past customers dirty dishes, the floor was filthy and truthfully the workers had on dirty linens. The buffet should have been wiped multiple times before a dinner service. Will NOT return...which saddens us! Clean the joint up!!!!

-by (04, August, 2013)
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Review for: KFC - Kentucky Fried Chicken in Magnolia, TX

KFC

OMG this place never has enough chicken to fulfill order. Wait times are excessive of 15minutes. Online phone number is a fax. (guess that proves All) I love KFC but have only gotten service there 1 of 4 attempts... NOT HAPPY

-by (31, July, 2013)
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Review for: KFC - Kentucky Fried Chicken in Biloxi, MS

Sorry service

Every time my husband and I go to this particular KFC our order is always wrong or they are out of a side or white meat... Tonight I ordered a 2 piece chicken meal with 2 sides of green beans;however, I got 2 sides of just gravy! I was also informed sorry but we are out of Mac and cheese... I think management needs to step in and take a good hard look at what kind of service customers like me are receiving!

-by (26, July, 2013)
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Review for: KFC - Kentucky Fried Chicken in Minooka, IL

Horrible!!!

This KFC was horrible. There were no people there eating and we waiting 15 minutes to order our food. Then when we got it it was undercooked. I will never eat here again. Service sucks.

-by (26, July, 2013)
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Review for: KFC - Kentucky Fried Chicken in Greenfield Park, QC

Quality

My last 2 visits at this restaurant have been a desaster. And it is since the change of administration that it has changed.

Last week I order 10 chicken wings. As usual they are not ready and this is normal. But when they brought the wings to my table, they were in a basket and I had 30 wings. Most of them ended in the garbage can.

Today I ordered 4 pièces. 2 were dry, the fries were cold, my drink was half full and the sauce taste like awfull.

I do not know when I will go back.

-by (25, July, 2013)
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Review for: KFC - Kentucky Fried Chicken in Lacey, WA

Need Improvements

So I stop in with my family and order the Manager's (not so) Special. The corn was chewy and/or underdone. The original chicken was some new soggy version that had no merit what-so-ever and by the time we got home to eat the rest of our meal we found that the chicken at the bottom of the bucket had been strategically placed to hide the burn marks all over it. Overall the customer service was not so oriented. Maybe try to smile or have some empathy for the customer as they stand there and wait for over five minutes before someone responds while their food gets cold. 5 employees milling around avoiding customers need to be evaluated if all they're doing is making eye contact and promptly allowing themselves to be busy before deciding who is, if anyone at all, to be the one to approach the customer. I only gave this review one star for the simple fact that the order was delivered in less than five minutes. But that was at the expense of quality control.

-by (25, July, 2013)
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Review for: KFC - Kentucky Fried Chicken in Elyria, OH

Dry and Old

I hate when I spend my hard earned money on eating out and get dry and old chicken .For $30.00! I guess from know on I will go inside and check everything.I also didn't get my gravy.

-by (21, July, 2013)
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Review for: KFC - Kentucky Fried Chicken in Denver, CO

I can't believe this place is still open

This KFC is horrible they NEVER have food prepared so you have to wait anywhere from 15 min to 45 min if you really want to eat here. I have driven away twice because they do not understand that in order to make money you have to have a product to sell. KFC really needs to get new management in this store or just close it! The only reason I gave one star is because I could not post this without giving a rate. 

-by (18, July, 2013)
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Review for: KFC - Kentucky Fried Chicken in Orange, CA

wonderful service

I have been going to this kfc regularly for the past year. It has always been a great experience. For some reason the chicken has tasted exceptionally wonderful for about the last month..

-by (16, July, 2013)
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