calling the store
Calling the store is a very frustrating process. If you don't enter an extension number the automated system hangs up the call. So I tried all combinations I could, but ended up pushing 000000000 until the automated system sent my call to customer service. Where I ended up on hold for a very long time before someone picked up. I don't live in Orlando, so I needed to call before I drive 5 hours to the store only to find they don't have the item I need/want. It shouldn't be that frustrating to do business!
