long wait, but great customer service
I wasn't going to give this a good review because the wait was a bit long, but after my name was called, I realized why. The customer service is exceptional & the staff take their time to make sure the customer is completely satisfied & understands all of the options available. Not only did I have all of my questions answered, but I was also given information on how to use the internet service more efficiently. I used to be an AT&T customer, but they never explained anything that really mattered. Comcast did. I've gotten all of my family to switch now, and they all agree that this company is well worth it. Plus, I now get all the channels that I love to watch, where as with AT&T, I only got a select few. I also pay less for this service & have so much more. The internet connection is the best & I'm kicking myself for not switching sooner. Keep up the good work Comcast!
