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Original Post
I've been on hold for 2 hours now waiting for a human to talk to. This is ridiculous! Last time it "only" took about 40-50 minutes to take care of my problem but this time it looks like I have to spend the whole day and I'm not even sure if they ever will answer the phone even if I won't hang up. End of story: take a day off...maybe 2...or 3, prepare some food next to you, be close to the bathroom, don't plan anything for those days and maybe you will be able to take care of your business if they'll click over to you.