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We purchased an iPad 18 months same as cash in March. We paid off the entire balance in August the same year. The August payment arrived 6 days late. We signed up for paperless and didn't get monthly statements. I paid an average of $100 per month. When I sent the August payment for the balance due, I assumed it was paid in full. Now in October I have a bill for 2 /$25 late fees and $.63 interest. I had no idea I had any late fees and the notices came to my personal email which I deleted thinking it was spam. They said they could remove one late fee ,but still had to pay the other late fee plus interest. Guess we will never do an 18 month same as cash and pay off in 6 moths and payed 4 times the minimum payment each month. Guess we learned the hard way and feel bad, but it does reflect on Best Buy. We have purchased all of our electronics from you. Thought you would like to know.