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I have had a card for 40 yrs, while Christmas shopping my spouse was offered a credit card by the clerk which would allow him to have 20% off on all Macy's purchases for 48 hours. After making the 2nd purchase same night an additional clerk told him if he paid $25 for Time or Sharing he would get another 10% of on all purchases in the month of December. Neither clerk provided any written information or fine print to read or stated any exclusion or limits on the 20% or 10%. Within 48 hours we tried to buy a bed and a mattress and use our discounts, we were denied these promised discounts with verbal statements of limits on the 20% " not applying to furniture" and denial that it was on everything and that there was a monetary limit. This is blanton false advertising so we complained to the store manager for the evening, who said to pick out our purchases on hold and that we would be contacted by her supervisor the next day to resolve the matter. A person called offering $300 on a purchse o $3600 . this is $600 less then the advertising promised. 30% would be at least $900. We asked to speak to his supervisor , I called and have received no reply in athe last 5 hours. I am giving Macy's until tommarrow to live up to the promises of their staff who failed to give limits or literature to us, This is illegal or credit card business in CA. I know my rights and expect Macy's to face their mistakes and sell us the items with the full 20% discount for opening a new card and 10% additional for sharing to be credited to our card as promised, " not given as a gift card" Total 30% as promised . We spoke with multiple people at Macy's ,and 3 or 3 clerks failed to mention any limits or qualifiers on these discounts. Macy's need to suck it up, They failed to market / advertise honestly, and failed to train your staff and failed to comply with laws for written literature. Lets see if they honor customers rights . Customer service can call Valley Fair , San Jose and straighten out this matter out. Get a VP if needed. This is unacceptable. I need the items delivered as they promoised they could at the price they should honor in time for my company . They delay is very inconvenient. We spent at least 3 hours in the store trying to resolve this and another 1 hour on the phone today,enough is enough