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Original Post
Once again, I'm disappointed. For starters, the hours listed above for customer service are incorrect. Supposedly, we're supposed to be able to talk to someone until 10 p.m. on Saturday. Yet I was just told (at 6 p.m. Central Time) that offices are closed. Two, trying to talk to a human being is impossible. Automated systems are useless except for the most basic of issues--which aren't the ones that most people are calling about. GRRRR!!!