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We have had the refrig about 7 months before it started to have problems. Contacted HD corporate and spoke to Moreen J. ( 77409 ) is her extension at corporate. She was great. Helped me thru the process. LG came out 7 times to try to fix a cooling problem. After each visit from LG she contacted me and I informed her of what they did. Finally LG decided to give us full refund on the frig. She was also in contact with LG. She seemed to care. I have not seen this type of helping from a larger retailer in a very long time. It was nice to have someone listen and help THANKS MJ

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