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Original Post
To whom it may concern, I had an appointment schedule for an estimate for a brand new AC but when called your store in Matthews NC, after been on hold for 20 minutes no one was able to verify if the technician was on time or late! From all these bad reviews that I see on your website it seems that your care for your customers is terrible! Well the economy is still bad, you think that companies, corporations will be more dedicate to their clients. But not you dear Home Depot!!! Probably your profits are so high that you dont need any of us business. That said, I am going shopping for new AC system for my house and my rental properties probably to your competition but I will make sure to tell as many people possible to stay away from doing any business with your company/stores. Once I am done with my shopping it will be my pleasure post how much money you have lost! Have a great day!