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Purchased acyilac tub liner and wall refacing for my one and only full bathroom on 11.27.2012....01.17.2013, the tub was too wide and extended 2" beyond the wall enclosure....02.12.2013, tub not wide enough to fit properly over existing tub...03.07.2013, tub once again, too wide...since November of last year to today, the unprofessional task of correctly measuring has caused an unnecessary delay of more than 95 days...after being promised 2 to 3 weeks for delivery and install of two days tops, I would have to say, I am very upset and displeased with the mediocre service insatllation...and now I am given the option of re ordering again, to wait another 2 to 3 weeks...how sad is your operation...pathetic is more the correct word...and your "it's not our fault" attitude and your "take it or leave it" option is deplorable, insensitive, and rudely condenscending...displeased beyond "measure"...and Tom and Donovan are afraid to make any decisions and show no understanding whatsoever...and still no reface....