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I came in to buy a new set of prescription glasses. The lady that "helped" me was extremely rude, pushy, and over bearing. She told me I needed to buy that day to receive my insurance benefits then changed her story whenever I asked her the same question in front of her manager. The only reason this place is getting two stars instead of one is that they do have a nice selection and reasonable prices. I went to Lens Crafters on the other side of the mall and had the complete opposite experience. They were extremely helpful and nice, although quite a bit more expensive. I'd rather pay more money than ever set foot in this store again.