poor customer service
I've been in retail for 20 yrs, if the price is marked wrong, you honor it anyway, then fix the price. This store lost a regular customer to save 57 cent. The lady acknowledged that she knew it was wrong but didn't care, claiming that she didn't have any of the correct item, so she stocked the wrong item in its place, and wasn't going to change the tag that stated $1.99. "That's just how we do it". Well, I do my quick stopping across the street now, they don't mind the extra sales, I'm sure.
