124 Reviews For IHOP

Average Customer Rating

Score2.4

Review for: IHOP in Portage, MI

chicken fajita omelette

omelette had plenty of ingredients and was tasty but hash browns were under cooked and ordinary. will go again for the omelette

-by (14, March, 2015)
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Review for: IHOP in Bronx, NY

everyone beware !!!!!!!!

terrible people skill rude they hung up on me tommy the owners brother is very disrespectful in front of all customers told me to go eat some where else. And from the looks of that place that's not such a bad idea....

-by (02, March, 2015)
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Review for: IHOP in West Chester, OH

Slow Service

Was there 2/7/15 we waited 45min for our food.we were ready to walk out when our food arrived.It was Luke warm.I was very disappointed.i will not go back.

-by (08, February, 2015)
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Review for: IHOP in Leon Valley, TX

Phone order

Tried calling in an order at 1:00 a.m for pick up at this location and the phone was never answered it just kept hanging up on me. I understand they may have been busy but an answer would have been polite if they had just said we are currently busy in the store so there may be a longer wait time for your order

-by (26, January, 2015)
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Review for: IHOP in Lafayette, LA

Seen food dropped on the floor and picked up

I worked there and seen some pretty disgusting things done! You want to get sick from the food, go ahead and belly up to the bar!

-by (05, January, 2015)
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Review for: IHOP in Lafayette, LA

No Service

We arrived at this location at approximately 9:40 this morning. The hostess told me that the wait would be about 20 minutes. Well 45 minutes later, with many tables vacant, I was told that the kitchen was behind and the wait would be another 20 minutes. Many people were waiting at this time so at 10:30 I took my name off of the wait list and left. I don't think that I will be going to that I Hop again.

-by (27, December, 2014)
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Review for: IHOP in Houston, TX

Great service !

Had the best service I ever had in years A young lady took very good care of me I can't fully remember her name but I think it started with a K? I was feeling really down and she encouraged me to keep pushing this is the true meaning of great customer service ! Will be going to this IHOP more often !

-by (16, December, 2014)
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Review for: IHOP in Las Vegas, NV

charged twice

Everything went great, except they charged me twice. I went back and showed the receipt. But they wouldn't do anything about it. I wont go back ever just by principle.

-by (10, November, 2014)
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Review for: IHOP in Chandler, AZ

The Worst

The worst service ever. After my last visit will never visit this Ihop again.

-by (08, November, 2014)
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Review for: IHOP in Orlando, FL

Good service

I have been going to this IHOP for many years and I find it to be clean , the waiters and waitresses are very nice and efficient I would recommend this Rest to anyone :).

-by (08, September, 2014)
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Review for: IHOP in Houston, TX

disgusted

This IHOP is the most ghetto and low class ihop I ever visited . I'm from L'A and my experience here was very disturbing the lady that runs the register at night is very rude and loud and doesn't have any decency . I waited 15-20 mins just to pay for my food only to find out she was outside smoking a cigarette because my daughter went out to the truck to go sit and wait for me because me and my husband were waiting so long.

-by (10, August, 2014)
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Review for: IHOP in Los Angeles, CA

Pretty Good

I love IHOP and there aren't many here in L.A. that you can get to when you don't have a car. I love the blueberry pancakes. They are always good. I'll admit I've had bacon that didn't taste right and once, I ordered eggs over easy that were horrible. I honestly thought I'd barf since they weren't done enough. Yet the blueberry pancakes and the pork sausages never disappoint. The coffee is always good and hot. The ham is okay though not the best. The T-bone steak is really good, but it's very large and it's not the best cut of beef. Yet I keep going back for those blueberry pancakes.

-by (26, July, 2014)
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Review for: IHOP in Orlando, FL

Rude Server (7/19/2014 @ 7pm)

Our server was rude and snappy with us when simply placing the order. Her disposition made this a very uncomfortable experience.

-by (20, July, 2014)
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Review for: IHOP in San Antonio, TX

IHOP Yum

In the times I have been there they are sometimes a little slow but the food comes out great. The employees have been really sweet but the food is the best part!

-by (17, July, 2014)
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Review for: IHOP in Pompano Beach, FL

Ihop

No service at all. First come nobody escort you to a table and a lady on the register told you to go seat and the tables are dirty. While you are standing somebody came to clean the table. Not good at all, don't know if it's like that everyday but this is my first and my last day to that location . Suggestions either they hire more people to clran the tables as soon as customers done or gI've more training to the staff.

-by (05, June, 2014)
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Review for: IHOP in Bonita Springs, FL

Great food, clean, friendly

Nice place, awesome food, friendly staff. The entrance could do with some help. But don't let that deter you from having a good tasty healthy meal.

-by (03, May, 2014)
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Review for: IHOP in Colorado Springs, CO

ihop is great

Great staff and very clean good food better with new owners and management

-by (19, April, 2014)
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Review for: IHOP in Phoenix, AZ

IHOP

I love that I feel welcomed there, love the manager along with the employees, Its all about good customer service

-by (18, April, 2014)
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Review for: IHOP in Myrtle Beach, SC

Awesome Staff !! New night manager is very efficient and full of energy. Christopher does great along as rest of staff

Excellence at its Best

-by (12, April, 2014)
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Rude Staff

Staff have attitudes and share too much personal information. No one wants to hear your life story.

-by (10, April, 2014)
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Review for: IHOP in Chattanooga, TN

slow

Very slow food service tonight. Food is good but they were shorthanded on a Saturday night. 24hr restaurants should have standby staff. 50min wait for food.

-by (06, April, 2014)
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Review for: IHOP in San Antonio, TX

Worst service ever

Waited over 15 min to order nothin was ordered so we left without food I rate 0 stars

-by (22, March, 2014)
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Review for: IHOP in Greenwood Village, CO

WOW

Absolutely amazing service we had breakfast at 1030am this morning and Ashley was our server if you never go there you need to to experience the quality of an enjoyable time that she gives you wonderful demeanor very pleasant absolutely the best we have ever had at any type of restaurant well worth the visit

-by (19, January, 2014)
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Review for: IHOP in North Palm Beach, FL

Excellent Service

We recently ate at your resturant and had a waitress by the name of Kathy Bauman. She gave excellent service ,was very polite,friendly and very prompt! A combination of service that is hard to find today!! The food good and hot when brought to us. We just wanted Y'all to know. Blessings, Joe and Family

-by (18, January, 2014)
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Review for: IHOP in Bronx, NY

Ok place.

Too many Hispanic waiters, take forever to serve your food. Smells bad because of customers, sometimes you hear loud people burping. And can't even sing a proper Happy Birthday sounds horrible. They sing it in one, two, three. Sound like a bunch a dying birds. Food is amazing, environment is a bit too dead.

-by (07, January, 2014)
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Review for: IHOP in Denham Springs, LA

bad customer service

My husband and I went to Ihop around 5pm on 1/4/2014. The was a man counting money, my husband and I said "hello" in a cheerful voice as he put the money back in the register. He looked at us and looked back down, we waited several minutes and decided we were bothering him and we left. Such rude service from an older person...and we wonder where the younger kids get their attitudes!!

-by (05, January, 2014)
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Review for: IHOP in Denham Springs, LA

bad customer service

My husband and I went to Ihop around 5pm on 1/4/2014. The was a man counting money, my husband and I said "hello" in a cheerful voice as he put the money back in the register. He looked at us and looked back down, we waited several minutes and decided we were bothering him and we left. Such rude service from an older person...and we wonder where the younger kids get their attitudes!!

-by (05, January, 2014)
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Review for: IHOP in Fort Lauderdale, FL

good server

our servers ass was very nice . when she would take the next tables order or help them in any way, she would bend over and thats when i would bend down a little and sniff her ass! it was alittle sweaty and smelled kind of fishy. it was heaven!

-by (20, December, 2013)
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Review for: IHOP in Holland, OH

customer

visit there 11/25/2013 odered and Colorado omlet it was hard and not good took it back got a international omlet it had like 8 piece of ham on it wasn't good mgr told me this is the last time she gonna do this for me, not happy at all. I will never go back again.

-by (05, December, 2013)
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Review for: IHOP in Fresno, CA

server

Great service with cinda you ask for something you get it. Not like some of the other servers. Needs better management.

-by (30, November, 2013)
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Review for: IHOP in Fresno, CA

server

Great service with cinda you ask for something you get it. Not like some of the other servers. Needs better management.

-by (30, November, 2013)
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Review for: IHOP in Fort Wayne, IN

horrible

Had dinner at this location last night. On four separate occasions during our meal we were brought rotten food. First spoiled tomatoes on the salad. Then rotten lemons twice. Then molded spoiled tomatoes on the sandwich with a spoiled pickle. When we lost our appetites and asked to speak to a manager he told us it happens and then thought he was doing us a favor by removing a whole $1.49 from the bill making us pay for spoiled food we couldn't eat. I for one will never return to this location.

-by (16, November, 2013)
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Review for: IHOP in Mission, TX

horrible!!

This is by far the worst place I have ever been! They have horrible service and the food was disgusting! It's a shame because every other ihop I've been to is amazing.

-by (09, November, 2013)
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Review for: IHOP in San Antonio, TX

horrible

first of allgoing into the restaurant the hostess are rude to both customers and to other employees including the manager. the servers were rude to each other and argued right in front of customers. our server didn't even want to attend to us because she wanted a smoke break. when I got my food the eggs were practically raw and hashbrowns were burned, when I asked them to fix it, they simply turned over the hashbrowns so I wouldn't see the burned side. might I add, they have ant problem. overall I woul never go back!

-by (22, October, 2013)
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Review for: IHOP in San Diego, CA

woker

Many times my wife and I come tp this location to emjoy. The great food they. Sever,yet theres an employee who has a very distastesful attitude amd very rude behavior as we eating he vaccums near our table which is not acceptable as a worker please advise this employee of his action each times he dose this when we eat at this location This vacuming go into our food , hr needs tp wait until no one is eating. Time 10:17pm. 10-17-13 store # 824

-by (18, October, 2013)
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Review for: IHOP in Knightdale, NC

Customer Service

My daughter and I frequent IHOP on Sunday's after church and the food is wonderful. I love the hostess process. When we go in most of the time they know our name thats makes it special.

-by (14, October, 2013)
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Review for: IHOP in Los Angeles, CA

Awful

I have always liked IHOP. But the last time I went to this location, it was just awful. I took my son who was visiting from Minnesota, so we wanted to chat and have a nice breakfast. Let's start off with the lack of customer service, from there it was downhill all the way. The bacon was so undercooked, that when you held it up, it just bent over, the eggs were cold and overall it was just an awful meal

-by (09, October, 2013)
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Review for: IHOP in Evans, GA

Great Service

From the time we walked in the front door, we were provided excellent service. The food was very good too. Better than any other breakfast-serving restaurant!

-by (06, October, 2013)
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Review for: IHOP in Las Vegas, NV

RUDE UNPROFESSIONAL STAFF

Rude waitresses do not pay any attention to guests. One girl ignored me and went outside to go smoke instead of get my order. She was a short fat Mexican looking girl with glasses. So upset I left without ordering. Couldn't believe that ihop actually hires these kind of people!

-by (01, October, 2013)
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Review for: IHOP in Las Vegas, NV

RUDE UNPROFESSIONAL STAFF

Rude waitresses do not pay any attention to guests. One girl ignored me and went outside to go smoke instead of get my order. She was a short fat Mexican looking girl with glasses. So upset I left without ordering. Couldn't believe that ihop actually hires these kind of people!

-by (01, October, 2013)
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Review for: IHOP in Gulfport, MS

Cockroach Infestation

Too bad I can't give 0 stars. A cockroach crawled onto our table on a busy Saturday morning. A nice male employee killed it. I heard other employees commenting to each other "another one?" "we shouldn't sit anyone else there." The manager came over and asked "what's the matter?" Like this was all my fault. She offered to wipe down my table... When I told her I'd rather leave she moved us. I would have left had my husband not just left with the military and this was a special treat for our 4 year old son. Our service was horrible after we were moved. Obviously there is an infestation, it has been a problem and nothing is being done about it. I called the health department and they were supposed to send out an inspector. I wrote corporate an email and posted on their facebook page. Still haven't heard back 5 days later. We will not come back here for any reason.

-by (27, September, 2013)
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Review for: IHOP in San Antonio, TX

Waitstaff

So I took my wife & kids to I Hop for lunch, we were having a great day untill we saw our waitress picking her nose, she didn't even wash her hands; Right after picking her nose she went to ask if we wanted refill's, Do not sit on Beth's station!!! I ask for her name and left, we will never return!

-by (16, September, 2013)
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Review for: IHOP in Elkhart, IN

Terrible Place

IHOP Ferndale Road Goshen Indiana is awful. After waiting an hour we finally got seated. Waitress took our order. They were out of what my son ordered. After another hour still no food. Finally they came over and said our ticket was lost. Really...you wanted us to reoder? My husband and son were going to leave and the manager gave them their pop and coffee free. Really after 2 1/2 hours that was so nice of you. NOT!!!!!!! Will never ever go there again.

-by (15, September, 2013)
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Review for: IHOP in Miami, FL

Manager is not qulified

9696 W Sunset Drive MIAMI, FL 33173

I went to the IHOP on 9/12/2013 monring. The manager is not in good traning. The attitude is not qulified to be a manager.

I am very disappointed it.

-by (14, September, 2013)
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Review for: IHOP in Huntsville, AL

Do not eat here!!!!!!!!!!

Let me tell you about this ihop from a servers point. The food is not fresh they keep spoid food in the cooler next to good food. They are always out of different stuff. The kitchen is never cleaned! They have roaches and other bugs everywere. Its just a nasty place that only looks clean from the outside but it is not.

-by (25, August, 2013)
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Review for: IHOP in Schenectady, NY

Never Again

We were visiting family member in Schenectady and took them to Ihop on State Street. Worst experience ever. The A/C was on so high it felt like a meat freezer. The one and only waitress tried giving us food that wasn't ours and we sat there for 40 minutes before canceling our order cause it wasn't even done yet. I love Ihop in Dewitt, NY cause they are great there. Maybe they should teach the ones on State Street how to run their place right. We will never go there again.

-by (17, August, 2013)
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Review for: IHOP in Sequim, WA

Great stop while on vacation to Port Angeles

Enjoyed a great breakfast on a Saturday morning during our vacation. Service was good. Angelica did a great job making sure our experience was pleasant!

-by (17, August, 2013)
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Review for: IHOP in Silver Spring, MD

manager is mean to staff

Came in on 8/10 for breakfast the so called gm yelled at my server cause she didnt get us water when we didnt even say anything for her to get us water then put his hand in her face i felt this was demaening and rude i will not be back maybe i should just keep mu business in college park..

-by (17, August, 2013)
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Review for: IHOP in Abbotsford, BC

Swearing staff

Went with my family. When we noticed a hair in our pancakes, was exchanged. But to our surprise, another hair was in our replacement. We tried to inform the waitress, however, she was accusing us of being our hair. Very interesting as it was not our colour. In fact, it looked for like a pube. The server started swearing and laughing, then the other server started too. When I asked to speak to the manager, she swore more. DON'T GO TO ABBOTSFORD IHOP

-by (16, August, 2013)
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Review for: IHOP in Houston, TX

WTF!!!!!!!!!!!!

One of the worst experiences I've had in a restaurant. My waiter was sitting against the wall talking behind the glass while we waited to order. A different waitress had to go get him to take our order. My drink was supposed to be sprite, it was carbonated water. When we got our food, some of it was cold and on top of that there was an hair in my hashbrowns and in my wife's food. The employee apologized but the manager didn't talk to us or anything. Just horrible and disgusting.

-by (12, August, 2013)
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Review for: IHOP in Plover, WI

worst custormer service

i have visited other IHops and have good service but this one at Plover was the worst, got a table right away, and ordered, some one other than my waitress brought the food, not uncommon because she may of been busy, but no one ever came to see if any thing was alright or if I need any thing except to bring the bill, plate was warm, pancakes and eggs ice cold,no butter for pancakes,the meal for my grandaughter and I was 20.00. would not recommend or ever visit this IHop again, when the waitress that checked me out asked how my meal was, I told her and she took my money and just walked away.

-by (01, August, 2013)
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Review for: IHOP in Tulare, CA

DO NOT COME HERE

This ihop is the absolute worst I have ever been too. My food was terrible not to mention it was cold and had hair in it. The service is slow and horrid. Our waitress, I think her name was liz, felt bothered when we would ask her for anything. Then when we were standing in line to pay for our ticket she came by our table, rolled her eyed and stopped off in anger that we didn't leave her a tip. The manager is just as bad. She'll come by your table acting extremely fake and make dure you're having a good meal. Its not sincere at all. If you want breakfast, I recommend the dennys right down the street.

-by (31, July, 2013)
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Review for: IHOP in Larchmont, NY

IHOP REVIEW

Uhm.. we're talking 'pancakes' here people.

Duh. 5 Stars.

-by (20, July, 2013)
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Review for: IHOP in Cicero, IL

Worst place ever!

Ok so me and my husband decide to get some pancakes for breakfast since we were out and about we said IHOP so we drive up to the one in Cicero Ave. and order our food (by the way which took them a while for them to bring our food and we were the second couple that was in there don't know why it took them so long) any who got out food started to eat i love pancakes so i was enjoying mine very much when my husband noticed a hair in his dish we told the manager and he told us that he was only gonna give us a $2.00 discount cause he don't know if we were the once that put the hair in the dish i got disgusted by the couldn't finish my pancakes so we payed out tab not leaving a tip and left!

-by (17, July, 2013)
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Review for: IHOP in Foley, AL

Hop On Out Of Town

place has poor service lousey food and a bad oder

-by (13, July, 2013)
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Review for: IHOP in Oceanside, CA

oatmeal

Purchased oatmeal to go. Received about 1/3 cup of oatmeal,no milk ,no brown sugar or sugar and a fork to eat with. Who eats oatmeal with a fork. All this for 4.20. Tjis is highway robbery,unacceptable,ludicrous and abusive. I will never ea at this facility again and pay thier unfair prices. So I ate my dry lumpy oatmeal hesitantly.

-by (12, July, 2013)
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Review for: IHOP in St Petersburg, FL

love this stor food is the best

Love going ther service is very good and food is always on time and just the way we love it . Thank u i hop crew

-by (02, July, 2013)
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Review for: IHOP in San Antonio, TX

Words Can't Even Begin To Describe How HORRIBLE...

This IHOP needs to be SHUTDOWN after all the horrible things that I witnessed today. i witnessed the manger of this ihop cuss out and call the police on two elder ladies today. it was the worst customer service i have ever seen since i have been in the restaurant business for 25+ years. plus the food wasn't cooked properly and the place had flies, and trash all on the floor. workers were laughing, talking on the phone, texting ect. i will be calling the ihop head quarters on this ihop. i highly don't recommend anyone eating at this place. don't even waste your money or time

-by (02, July, 2013)
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Review for: IHOP in Fort Wayne, IN

Enviorment

The carpet smells like south town malls old movie theater carpet............and the service was last weeks trash..Epically Awful. Thanks.

-by (29, June, 2013)
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Review for: IHOP in Phoenix, AZ

Great job to our server Deborah and IHOP

My name is LT Ribans with the Phoenix police Depth. Working the graveyard shift leaves little to choose for lunch or somewhere to just sit and enjoy our break. 1 1/2 years ago we found that at IHOP on 51st Ave. Deborah has been our waitress the whole time. The terrific service we receive from her is just indescribable. Deborah willed be missed by our team of 12 ( sometimes more). Thank you Deborah and good luck to you.

-by (23, June, 2013)
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Review for: IHOP in Fort Worth, TX

ToGoOrder

Not Good Ihop/Altamesa, called around 11:45am to place order to go, gentleman answered phone, quickly asked me to hold, did not give his name, put phone down and i heard everyone talking in restaurant for aboit 16 minutes before 'Kelly" saw the phone, picked up and apologized, manager was not in!! SO Dennys is where i went and Kelly should b new manager .....

-by (23, June, 2013)
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Review for: IHOP in Macon, GA

the best

We came in and sat quickly, the good was awesome, the servers was helpful and manager she was real friendly came to the table and asked if everything was good. I'm telling the new staff and management really turned the place around

-by (23, June, 2013)
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Review for: IHOP in Wichita Falls, TX

Disgusted

I have personally stopped going to this IHOP. Every time my family and I go there to eat, it never fails, we see a creepy-crawler somwhere. We have seen them on the floor, booths, tables, bathrooms.. It's extremely disgusting and appitite losing. This resturaunt will not be recieving my service any more.

-by (19, June, 2013)
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Review for: IHOP in Lakeland, FL

service

Not that great of a place but the server I had was absolutely attentive and very nice!

-by (19, June, 2013)
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Review for: IHOP in Hilton Head Island, SC

Complaint

After quiet a while noticing one lady was waiting on 1/2 the restaurant she told us several people had called in. Understanding the reason it took 2 hrs to eat, watched how good she was under those conditions. What was disturbing, they was NO one taking money..we were 5 deep. Then no pen. A customer donated here. I finally called a bus boy to see if he could get someone to take our money.

-by (09, June, 2013)
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Review for: IHOP in Nashville, TN

Sat night

Went in at 2 am and there were very few customers. 2 servers and we were a party of six. After being seated 20 mins passed so we waved at server. She gestured she would be a min after 20 more mins no one even took drink order. After 10 more mins kitchen help came out to take our order and he even said he could tell the waitresses were avoiding us. After we ordered we waited 65 mins still no food we got excuses after excuses why no food yet so we walked it. Horrible treatment here!

-by (09, June, 2013)
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Review for: IHOP in Toms River, NJ

horrible service!

I was sitting at my table for over ten minutes before my server came by. And to top it off she gave me attitude. Unfortunately, I won't be back.

-by (27, May, 2013)
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Review for: IHOP in Dubuque, IA

Not Worth The Wait

For years I have ate at may IHOP's here and around the USA, and as always,I was very pleased with service and menu selection. Food ordered was prepared to perfection! I wish I could say the same thing about the IHOP here in Dubuque Iowa. Service is simply poor, and always has been for as long as I can mention, waiting 25min or so for a simple hamburger plus the 5 min it sat on the counter waiting to reach it's destination, only to send it back because the bun itself was soggy! watching sit on the counter again! Fries always appear to be the bottom of the bag lukewarm mind you. Lettuce on sandwiches appeared to be scraped material, and as always other customers waiting, and waiting, and waiting for the order's as well. I have seen waitresses cash someone out (take money) and go right to passing out food! ( I wonder if their employees wash their hand after going to the bathroom. Paying your bill is another adventure that is another wait!

-by (27, May, 2013)
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Review for: IHOP in Tucson, AZ

Bad Food

I just had a hamburger and onion rings here. The hamburger had a piece of romaine lettuce that was enough for two hamburgers. The taste of the hamburger was sub par. The onion rings were greasy. It was a bad culinary experience.

-by (19, May, 2013)
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Review for: IHOP in Euless, TX

bad service

We had to wait too long to be served and web had 3 different servers... Dont recommend to go a saturday night

-by (19, May, 2013)
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Review for: IHOP in Loveland, CO

WOW!

Dude, a group of us went here, and we were all hesitant due to our last experience 3 years ago, but totally different! We got our food like within 15, manager was cool and actually talked to us. Oh yeah, they have some pretty hot chicks there too! We are totally going back to our new spot!

-by (18, May, 2013)
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Review for: IHOP in New Braunfels, TX

Miserable

The worst service I've ever had. There were two other groups, yet our waitress only managed to stop at our table once. She spent the rest of the time audibly gossiping in the kitchen with the 4 other employees on shift.

-by (07, May, 2013)
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Review for: IHOP in Jacksonville, FL

Food was okay

My bacon wasnt hot. There was a little fly that kept flying around our table the whole time we were eating. The silverware didnt look clean. When I unfolded my napkin there were crumbs in it. The whole restaurant smells like feet. The waiter was very nice though.

-by (03, May, 2013)
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Review for: IHOP in Miami, FL

No way ever

Terrible. Service slow. Food cold and greasy. I don't know what the deal is but something has to get done. To bad I won't find out because I rather drive further to the other locations than ever come to this one again. :( :( :(

-by (30, April, 2013)
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Review for: IHOP in Abbotsford, BC

cleaning

I stop at your restaurant this morning for breakfast, which I am pleased to say I enjoyed very much. Good food, good service. I have only one request, please don't wipe the tables with the same cloth that you wipe the sits with!!!! That is just not exceptable. Too unsanitary.

-by (26, April, 2013)
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Review for: IHOP in Langley, BC

IHOP Langley, BC

I have always enjoyed going to this location. The staff are friendly and the service is excellent. Standard IHOP food but if you coe in early enough, you can get really great deals.

-by (24, April, 2013)
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Review for: IHOP in Frisco, TX

Bad service

Bad service waiting to long for 15m to somebody to come to my table. Wait 45m for food. And i decided to go home because nobody came to me to said even sorry for the delay :(

-by (19, April, 2013)
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Review for: IHOP in Frisco, TX

Bad service

This is the only ihop with bad service in the area!! Wait 20 minutes before get somebody to take my order.

-by (19, April, 2013)
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Review for: IHOP in Fort Lauderdale, FL

IHOP Wonderful Experience

I went to visit this IHOP with my friends, and it was amazing. The food was delicious- and the waiters and waitresses are phenomenal. The lady manager even came to ask us how the food us, she was very nice and kind.

I'm definitely going again!

-by (19, April, 2013)
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Review for: IHOP in Michigan City, IN

They don't care about customer service

Lost art : customer service....

I walked out after being ignored, while the hostess re-arranged menus.

-by (06, April, 2013)
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Review for: IHOP in Miami, FL

horrible

I like ihop a lot this one is bad. There were ants on walls, bad coffee, burnt pancakes, under cooked over seasoned french fries, watered down soda, and horrible service. Never again ihop I am done with this location!

-by (31, March, 2013)
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Review for: IHOP in Houston, TX

Customer Service??????

I went to this IHOP location and was very disappointed. No one seated us so two of us seated ourselves. I heard someone in the back say you have two customers that just seated themselves. We were never approached by an employee. After about 10 minutes one waitress came out of the back and passed us as if we were not sitting there. In another 2 minutes we left. After the experience I had, I would never recommend this location to anyone. They were rude and don't know the definition of customer service. Don't even waste your time!

-by (31, March, 2013)
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Review for: IHOP in Lithia Springs, GA

NO STARS Dirty resturant

The floors were dirty the food was slow to come out I asked for hot water just to make sure my own silverware was clean, dusty vents thank goodness they weren't blowing I would be afraid of what was going to fall out of them, poor service and over cooked food, and cold and to other tables had to be comp/d HORRIBLE place to eat

-by (31, March, 2013)
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Review for: IHOP in Lake Jackson, TX

No service

Stayed for 30 mins without being helped. Left the store. Not that hungry for their pancakes anyway.

-by (29, March, 2013)
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Review for: IHOP in Hoffman Estates, IL

Bad- don't bring your children

Food took too long, was cold, it was like they tried to warm up the food by putting cold food on a hot plate. They put a hot plate in front of my 1 year old & she burned her finger, then because she was crying because of the hot plate, the "older" citizens asked management to have us leave, but we couldn't because they had not brought us the bill. It wasn't even busy, it was 10 o'clock on a Tuesday. I will NEVER go there again. IHOP should be ashamed to call themselves a family restaurant.

-by (27, March, 2013)
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Review for: IHOP in Mount Pleasant, MI

wonderful experience

overall the experience at the ihop in mount pleasant mi was amazing. the only complaint I have was that the wait was a little long but its a popular place so you can expect that. the server and food definitely made up for that. I suggest that you recommend brooke. she made our dining experience top notch. good job ihop!

-by (25, March, 2013)
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Review for: IHOP in Palm Bay, FL

Close store

My husband and I were there for dinner 3/6 worst service ever they left us sitting 10 minutes before asking us what we wanted to drink. We ordered new fried chicken and he ordered tilapia. 25 minutes later after we ordered I got my chicken and so did my husband. He had ordered tilapia waitress said o no u both ordered the same thing. Even the lady in the next booth told her that he had ordered tilapia. Anyway we were in a hurry for an appointment an couldn't wait anylonger. So were going to share my chicken. My husband cut into his piece it was frozen in the middle I also did the same ditto. She had said I'll give u 10% off our meal I then got up and told her we were leaving to go to Burger King and would not pay for the meal. Worst experience of my life with a restaurant will tell all my friends not to go to IHOP.

-by (09, March, 2013)
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Review for: IHOP in Brown Deer, WI

not happy

We went here for a family dinner. 2 kids that don't live in the same house hold threw up 2 different meals off the kids menu...five mini pancakes and strawberry n banana smiley face pancakes. On top of that the waiter was not attentive, felt extremely rushed, not attentive, didn't ask for our drinks, bill was way too high for the food we got. If it wasn't for him automatically adding gratuity he would not have got much for a tip. Not very happy and its no wonder I don't ever go there!! Will definitely never be going back.

-by (08, March, 2013)
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Review for: IHOP in Temple, TX

ridiculous

Live in the area and like the food at IHOP. We've had a problem previously with slow service but decided we'd try it again. You have got to be kidding!!! Started off with a very unhappy waiter then after 30 minutes of waiting with no food and no checking on us, we left. To make matters worse, they weren't even busy. With the exception of one waitress, the entire staff appeared to be in a "state of confusion." Guess we'll have to find a new place for after 8:00 PM dining.

-by (03, March, 2013)
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Review for: IHOP in Portage, MI

Bacon Temptation Omelette

Bacon Temptation Omelette Loaded with six strips of crispy bacon, a rich cheese sauce, Jack and Cheddar cheeses and diced tomatoes.

Did not get a rich cheese sauce with omelette.

-by (02, March, 2013)
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Review for: IHOP in Slidell, LA

Seating and mens room

Chairs in dining area are terrible. Like sitting on plywood with zero cushion. Sad. Also faucets in mens room are too small(cheap) that you cant get your hands under them to rinse. Figure IHOP will take the Shoneys route of they do not take notice

-by (02, March, 2013)
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Review for: IHOP in Macon, GA

Wow

First, we had a new waiter... He wked over to the table as is he was a guest, and finally asked if we wanted something to drink. The service was slow and the staff members clearly had their priorities all twisted.

-by (17, February, 2013)
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Review for: IHOP in Tampa, FL

Hard Working

I personally like going to this IHOP because It's near my home. In the weekends I go there from time to time, not any preferred waitress/waiter I've worked in restaurants for many years in different areas. But what I will say that they work pretty darn hard. I come in Hostess is always lovely and kind. The manager is always around making sure the customers are taken care of. And finally the servers can get stressed easily, but that's how some servers are. It's not my problem, however for what I've seen when I go, that there are hard working people. All of them are, and that's why I give them 5 stars

-by (08, February, 2013)
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Review for: IHOP in Macon, GA

Horrible

Well first off, my waitress, was completely rude. When we finally got our food it was cold then the manager was horrible when i talked to her about it never going back. id rather starve!

-by (07, February, 2013)
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