Never opens on time
The phlebotomist never arrives on time. The few times I've been there she is always late. She parks her car in the middle of the parking lot and is rushing to open the place up. She is not friendly at all. In my personal opinion as a person who deals with customers on a daily basis, she should be a bit more friendly. She needs to arrive before the customer and not have them waiting outside in line for her to open or having to wait on her to get her stuff together.
