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My husband and I had moved to Costa Rica! Yet, when we were planning on saying "I do" we wanted to have rings from the states. This was a huge investment in time. We took an exceptional amount of time to find the perfect rings for us. We applied for a Jared's credit card so that we could buy the rings. Since we were living in a foreign country my husband asked me to Marry him but knew that I would rather have that special ring picked out. Jared's seemed to have the best rings and I absolutely fell in love with one. So we applied for the credit card, got approved! We set up the account to have the ring shipped to my brother in law since we didn't have a USA address. We tried ordering the ring over 20 times. Called, used long distance minutes, and they would tell us... Sorry we don't know why your purchase is not going through. We emailed, we called for two weeks. In the end, they discontinued the ring. So, I traveled to the states and bought the ring in store. HORRIBLE EXPERIENCE!! So much money and time wasted. The ring didn't look as well as it should. Then I went back to Costa Rica. After 6 months I received a letter at my house in the states that if I didn't get a cleaning within 30 days that my guarantee would be taken away. I plan a trip home so that I can get my rings cleaned. When I go into the store and tell them why I'm there ... They tell me that it's not something I HAVE to do ... It's optional? Do what? Omg! Lastly, customer care sucks on the phone. As I have said my situations were different and while I was in Costa Rica they terminated my online banking. When I asked them why ? Oh we only have 6 month trial accounts... Why would you only have 6 months when someone is paying for a 12 month financing! They would not assist me with my online banking and said from now on I would have to call to make payments! I'm just warning you, horrible experience. There is so much more I could share but honestly, it's not even worth purchasing with Jared's!