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Original Post
I know that you typically don't have many employees working at once at any given store, but a local phone number to be able to call with a question would be nice. Before I drive past other grocery stores all the way to Aldi, I want to find out if the specific item that I'm interested in is in stock. If it's not, then I might as well buy what I need at a closer store. I tried calling the 630 number listed for all of the Chicagoland stores at about 4:30 p.m. on a weekday only to find out that there is no one there at 4:30. That's a complete strikeout on "customer service." Plain and simple, you don't offer any.