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Original Post
I occasionally need to rent furniture due to working out of town for long periods of time....in order to do my business I rely (as most of the free world does now) heavily on the capability to email and receive info and receipts etc.. as needed! You guys are pitiful on your ability to send info....I can't get a receipt if I pay over the phone, seriously....you don't have a computer? email service? scanner? your system is not set up to do a heck of a lot....it's kind of useless and not very user friendly for the customer, and it's so ancient, even your service reps have a hard time....or I'm assuming that it the problem, since it takes FOREVER to even pay a bill.... when I get my rentals from there, WHY is everything on a different contract??? This should be YOUR problem....not mine...I'm just sending you this info so that maybe you can do some updates....and get on the same page with the rest of us!! It would be greatly appreciated! I don't have to use you....and, if these things aren't fixed....I will solve it by going elsewhere!