Bass Shoes Customer Service

Bass made quality shoes in the past, they now push junk for which they don't accept responsibility.

I purchased a pair of shoes at the Bass Shoe store in Birch Run MI. Had them almost two months, and the right shoe sticking started to unravel. I called Customer Service with Bass Shoes, and she was very nice. She asked what I would like to do, either refund or exchange. I really like the shoes, so I went with an exchange. She sent me per e-mail a FedX shipping ticket and I sent them off. Within one week, I received my replacement shoes. Love it! Thank you so much for being so helpful and easy to deal with. WOW, will be buying again...

I'm trying to order some kilter loafer's on line having trouble, either I don't know how or what. The size is 7B in mahogany I guess that's what the color is called. Let me know something please I may have to call an place the order. Thank you Suzanne allen