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Original Post
This morning I bought a phone from the T-Mobile store, but found out I had to return it, which I did literally (!!) within 15 minutes of purchasing it. It was still unopened, with the receipt, I had barely made it out of the mall parking lot. I went to return it and the idiots in the store tell me I have to pay a $50 restocking fee. There is a $50 fee for walking 15 feet and putting it back on a shelf. We're corporate customers and have been with T-Mobile for the last five years. They lost 7 lines over a $50 restocking fee, then scratch their heads wondering why they're bleeding customers.