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Waited for them to come to my home. The window they give me is between 12-5. They don't show but I get a phone call that states we tried to visit you today but you weren't home. LIE. took off work for the afternoon and then they tell me they were at my home. Called customer service (which is an oxymoron) and they tell me they have to reschedule. They are the absolute worst. We are stuck with them and without question, I have never seen ANY company who treats people the way they do.