Report Abuse
Report abuse on a Amtrak Customer Service Post
If you believe that the comment below should be taken off Forlocations.com please complete the form. We do not tolerate profanity, personal attacks and other malicious posts. We appreciate your help.
Original Post
On Sept. 10, 2012 I had to travel from FL to VA on the Auto-Train after receiving news of a family member's death. Feeling under stress and deep sorrow, Without much success I tried to keep my emotions in check so that I could dine with others.
Your employee, Mr. Kyle Potts became my Angel. He immediately recognized my distress and responded with acts of kindness and compassion.
It was very comforting to know that although alone, I had someone who would look out for me and who took the time in his busy schedule to lend an understanding ear. He not only made sure I ate, but he also fed my hurting spirit with words that brought about a sense of peace.
As we arrived in VA, because of Mr. Potts care I was able to face my 3 hour drive to NJ in better emotion shape than when I started my trip. I am very thankful for the wonderful Amtrak Employees I have met as a frequent traveler, especially Mr. Kyle Potts.
In gratitude, Corendia Tinsley 7033342820