Report Abuse
Report abuse on a Sun Tan City Customer Service Post
If you believe that the comment below should be taken off Forlocations.com please complete the form. We do not tolerate profanity, personal attacks and other malicious posts. We appreciate your help.
Original Post
I called to review my account and see how long was left on my contract, when the operator looked it up she said I still had 2 more months. I signed up in February for 6 months, she said I still had to pay through September. The operator was rude and disrespectful and spoke to me like I was an idiot. I asked to just cancel my account and pay the fee, she said if I did I wouldn't be able to tan for the rest of the month even though they just took my monthly payment out yesterday. Personally, this customer service is unacceptable and I lost definitely will not be returning or referring anyone!