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Original Post
This is the worst company ever. I have tried contacting them multiple times with no response. I purchased two costumes from them, and had to return one because it didn't fit. I returned it quickly to make sure I made the return deadline. Then, about a week and a half later, Halloween City e-mailed me to notify me my returned had been processed. When I checked my bank account, there was no evidence of a refund. I checked a week later. Still nothing. Two weeks later. Still no sign of a refund.
I notified them right after the first e-mail that I did not think the refund went through. Now, here I am a month and a half later, out my money and out a costume I could have sold else where ...
DO NOT BUY FROM THEM. THEY ARE A SCAM.