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Original Post

A simple question-how much would a sim card cost for a us cellular galaxy 4. So, 8 calls later to 4 customer locations in North Carolina, Sanford, Wilkesboro, Asheville. Three of the stores automatically connected me to the endless US cellular service line-the one that says you have a 15 minute wait. I even tried exensions 1,2,3 and called back, with the same results at 2 of the locations. So at last, on the last Asheville location, I get a live person, first time, quickly answered my question. Keeps this rating from a one star, but I have to ask-after 20 years as a customer of US cellular, what has happened to your customer service?

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