Report Abuse
Report abuse on a Redbox Customer Service Post
If you believe that the comment below should be taken off Forlocations.com please complete the form. We do not tolerate profanity, personal attacks and other malicious posts. We appreciate your help.
Original Post
I had a problem with my card getting bent at the kiosks and not being able to use them at Redbox. I can use my card everywhere else though. Anyhow, the CSR was so monotone and rude. She didn't even check my personal acct and just gave me cookie cutter answers. I finally asked for a supervisor and she gave me a promo code after 5 minutes on hold and told me I will be unable to receive promo codes in the future. Wow! She was exactly who I do not want to be like, as I too work in the customer service field. What a shame.