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My wife and I shopped at your store regularly since moving to the neighborhood in 2009. Last year we spent $12K combined and did 90% of our shopping there. In January of this year my wife had an awful experience. She had a cart full of food and our two children with her at the register when she realized she left her wallet at home. Instead of coming up with a way to accomodate her, the store employee and manager told her she had to leave without the food and couldn't leave some form of ID behind so she could take the food and return later. My wife was already stressed trying to manage two children in the store and get the shopping done in time to make dinner. Wholefoods positions itself as a neighborhood friendly market, but clearly is more concerned with corporate guidelines than serving neighborhood customers. We have proudly avoided all WF stores since the incident and will continue to do so. We also continue to tell our friends and neighbors to avoid the store based on it's customer unfriendly policies.