Report Abuse

Report abuse on a Wendy's Customer Service Post

If you believe that the comment below should be taken off Forlocations.com please complete the form. We do not tolerate profanity, personal attacks and other malicious posts. We appreciate your help.

Original Post

After a procedure I brought my Mom (in a wheelchair) to the Saline location. I was more than a little frustrated that trying to get a wheelchair,first of all, up the sidewalk was very challenging, getting around a cement structure left little room to negotiate,then propping the door open just to find there was not room enough in the order aisle for her was just about it. Then out of the blue, two young men associates, smiling and gracious, saw our dilemma and immediately opened the chain which allowed us to access the front counter without a problem. The young man that took our order could not have been more courteous and even carried our tray to our table. After about 10 minutes, another worker came out to see if there was anything else he could get or do for us. I was absolutely shocked and pleased beyond words at the maturity and helpfulness of these employees. My regret is that I did not get their names, because they certainly deserve recognition by their managers and/or the company. I am going to attempt to find out who they were however and give them their proper acknowledgement. Young people often get a bad rap but these young people made our day and reaffirmed our faith in this generation. Thank you so much!

Your Info