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I visited Best Buy in Abbotsford yesterday, 29th. January, 2013. I was extremely impressed by the courtesy, work ethic and friendliness of a member of the Geek Squad. He name is Braden. He worked patiently for well over an hour over a problem that had been concerning me for a month. When I arrived home I took his advice and Problem Solved ! Thank you, Best Buy, for selecting the staff with such high standards.