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Original Post
I have had a billing issue with Time Warner since June. The doubled billed us for various services, we overpaid, etc. It has taken 5 phone calls and collectively well over 3 hours to resolve and it STILL isn't resolved. Getting to speak to a supervisor is next to impossible and getting someone locally to handle it..... forget it! Wish we had a REAL cable tv company that knows a thing or two about customer service and billing.