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I just became a new TWC customer after having Directv for 17 years. The reason I left Directv was because trees became an issue and blocked my signal. NEVER any problems with Directv. My first bill with TWC was correct, every bill after that has been wrong, and nobody seem to know how to fix the problem. They are now threatening to cancel my service and I may lose my phone number that I have had for 17 years. I think it's time to get a lawyer !!!

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