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Original Post
i received a postcard offer to upgrade my service to signature home service and with that i would receive a $500 gift card after i paid $100 to get it installed they then came with some stipulations after the fact so that they would not have to give the gift card then i talked to 3 different reps and they one guys name was benjermin he refused to give his last name because of his rudeness and he was very arrogant and like i was stupid and said he was the end of the line when i asked to speak to his boss then after i said i would write some one about about him another gentlemen got no the phone with crazy stipulations just to get of the gift card i have been with twc forever and i have never experienced such rudeness and disrespect the other guy bobbet said i will never find better service then what you guys are offering anyways but i am here to let you all know that im now looking.