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So I live in culpeper va and I go to Taco Bell quit often I don't usually have a problem with the food but the workers are horrible my little sister and I made a trip to Taco Bell before her basketball game I asked for 2 CHICKEN chalupas and a chicken soft taco I clearly said chicken because I don't eat beef and it's the only thing I get off the menu well I hurry n drive my sister to the game and sit in the gym about to open my chalupa and there was meet on the packaging so I open up my chalupa and it's beef on account of I was Hungary but don't eat beef I went back across town to return the beef for the chicken mean while my aunt and friend were getting food I explained the problem and they were very rude they closed the window and 4 women stood there talking while I'm waiting finally a girl came back to the window and was like we have to charge you extra because you didn't ask for chicken and I said mam I don't eat beef I know for a fact that I said chicken she said well you can keep those or pay extra I said excuse me ok well ill be contacting cooperate and letting them know about your service she started to change her mind about charging me but I said oh no charge me and I will contact cooperate the customer service is horrible there they hire people with no class and that is a problem. I hope someone gets in there and corrects it because they will lose a lot of buisness acting like that.