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I was given gifts with gift receipts for $168.00 which I needed to return to Bed Bath and Beyond. Wrong color, style and not needed bathroom stuff, really ugly! I had the gift receipt for each item but was denied a cash refund, denied a gift card and actually insulted and laughed at because I had the gift receipt..."her son knew she was going to return this stuff and that is why she has the receipt". Do I need this from your employees? I do shop for small items at BB&B but the $168 will take years to use as a credit, Every time I try to buy a little item I will have to take my paper tape (if I don't lose it) to the manager for 15 minutes of insults and photo ID to spend $5.00. I feel I have been ripped off by BB&B. Look at Macy's refund policy and buy there. BB&B stinks.

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